Specialty Pharmacy Administrator

Trinity Health; Fort Wayne (IN); On-site; USD 120,000 - 150,000; Full time

Job summary

Trinity Health seeks an Administrator, System Pharmacy to serve as the operational command center for a highly automated pharmacy. You will ensure seamless workflow, optimize automation performance, and drive efficient prescription fulfillment in a fast-paced environment.

You will lead daily operations, oversee staffing, monitor production flow, and champion continuous improvement. The role emphasizes leveraging technology, data, and people leadership to enhance patient care and operational

Qualifications

• Experience in pharmacy operations with automation and high-volume production.
• Ability to lead cross-functional teams and improve workflows in real time.
• Strong understanding of regulatory standards and patient safety.

Responsibilities

• Oversee daily pharmacy production in a high-volume automated environment.
• Balance workloads, monitor lead times, and manage staffing allocations.
• Optimize automation systems, troubleshoot workflow issues, and ensure uninterrupted service.
• Lead improvement initiatives and partner with leadership to implement best practices.

Skills

Pharmacy operations

Automation systems

Leadership

Data-driven decisions

Problem-solving

Education

Pharmacy technician certification

Tools

Parata Connect

Pharmacy automation hardware

Reporting software

Job description

Be the Operational Leader Behind the Future of Pharmacy Automation

Are you passionate about pharmacy operations, technology, and solving complex challenges in real time? Join Trinity Health and play a pivotal role in a highly advanced, automated pharmacy environment where your expertise directly impacts patient care, operational excellence, and innovation.

As the Administrator, System Pharmacy, you will serve as the operational command center of our pharmacy, ensuring seamless workflow, optimized automation performance, and efficient prescription fulfillment. This is a unique opportunity for experienced pharmacy professionals who thrive in fast-paced environments, enjoy leveraging technology to improve outcomes, and are ready to take their leadership skills to the next level.

Whether you're a Lead Pharmacy Technician, Pharmacy Operations Supervisor, Automation Specialist, or experienced pharmacy professional, you'll have the opportunity to influence daily operations, drive continuous improvement, and help shape the future of pharmacy services.

What You'll Do

Lead Pharmacy Operations

• Coordinate and oversee daily pharmacy production activities in a high-volume automated environment.
• Balance workloads across dispensing workstations to maximize efficiency and prevent bottlenecks.
• Manage prescription order lead times and monitor production flow from start to finish.
• Coordinate staffing assignments, workload distribution, break coverage, and operational priorities.
• Monitor and optimize pharmacy automation systems, workstation queues, tote movement, and overall system performance.
• Troubleshoot workflow, routing, inventory, and operational challenges to maintain uninterrupted service.
• Serve as a subject matter expert for Parata Connect workflows and automation processes.
• Configure and maintain system settings, user permissions, prioritization rules, and operational parameters.

Optimize Inventory & Performance

• Monitor inventory levels and product availability to ensure uninterrupted fulfillment.
• Respond proactively to shortages and coordinate replenishment efforts.
• Generate and analyze operational reports to support staffing, scheduling, and performance improvement initiatives.
• Use data and metrics to identify opportunities for enhanced efficiency and productivity.

Make an Impact

• Partner with pharmacy leadership to implement process improvements and operational best practices.
• Champion a culture of continuous improvement, accountability, and exceptional service.
• Ensure compliance with regulatory, safety, quality, and organizational standards.

What Makes You Successful

You are a proactive problem-solver who excels under pressure and enjoys making real-time operational decisions. You have a passion for technology, strong attention to detail, and the ability to keep complex processes running smoothly.

Preferred Experience

• Pharmacy technician experience in retail, specialty, mail-order, central-fill, or health system pharmacy environments.
• Experience with pharmacy automation solutions, including Parata technologies.
• Strong understanding of pharmacy workflow management and dispensing operations.
• Leadership experience as a Lead Technician, Operations Coordinator, Pharmacy Operations Supervisor, or similar role.
• Experience leveraging operational metrics and reporting tools to improve performance.
• Strong analytical, troubleshooting, and decision-making skills.

Professional Development & Training

We invest in your success through comprehensive training and development in:

• System Administration
• Lead Time Management
• Parata Connect Configuration & Optimization
• Pharmacy Automation Monitoring & Troubleshooting
• Operational Reporting & Performance Management

Why Trinity Health?

At Trinity Health, our Mission and Values guide everything we do. You'll join a team dedicated to innovation, excellence, and compassionate service while helping transform the future of pharmacy operations.

We offer an environment where you can:

• Grow your leadership and technical expertise.
• Work with cutting-edge pharmacy automation technology.
• Contribute to meaningful improvements in patient care and operational performance.
• Support and mentor fellow team members while advancing your own career.

Minimum Qualifications

• High School Diploma or GED.
• Applicable certification, licensure, training, or experience based on assignment and state requirements.
• Valid driver's license if required by assignment.

Additional Preferred Qualifications

• Inventory management experience.
• Knowledge of the 340B Drug Pricing Program.
• Business, project management, or operational analytics experience.
• Additional certifications relevant to pharmacy operations.