Specialty Pharmacy Accounts Coordinator — Patient Support

Mercy; St. Louis (MO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Tuition suporta

Job summary

Mercy is seeking a Specialty Account Coordinator I to handle patient account coordination, including insurance verification, denials management, and collections. The role also involves guiding patients through qualifying assistance programs and billing accordingly.

The candidate should have at least 3 years of related experience, including 1 year in pharmacy, and must obtain CPhT certification within six months. A state technician license is required.

Qualifications

• Interpersonal, organizational, and analytical skills required.
• Must possess ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy.
• Ability to use logic and good judgment; identify and initiate corrective actions when problems arise.
• Must be able to communicate effectively, providing written and oral directions to co-workers.
• Work effectively with management and co-workers in demanding situations.

Responsibilities

• Coordinate patient accounts, including insurance/benefit verification, denials management, and collections.
• Assist patients in enrolling in assistance programs (drug copay cards, foundations) and bill programs accordingly.
• Monitor services rendered and ensure proper billing to applicable funds.

Skills

Interpersonal skills

Organizational skills

Analytical skills

Communication skills

Attention to detail

Education

Some college hours in Business/Finance/Accounting

Job description

Mercy is seeking a Specialty Account Coordinator I to handle patient account coordination, including insurance verification, denials management, and collections. The role also involves guiding patients through qualifying assistance programs and billing accordingly.

The candidate should have at least 3 years of related experience, including 1 year in pharmacy, and must obtain CPhT certification within six months. A state technician license is required.