Specialty Merchandising Specialist

Food Lion; Elizabeth City (NC); On-site; USD 24,000 - 36,000; Full time

Job summary

Food Lion in Elizabeth City, NC is seeking a store team member to provide quality customer service within the Center Store (Grocery) department and maintain standards per the standard practice manual. The role focuses on maximizing sales through excellent service while minimizing shrink through proper inventory management and adherence to company guidelines.

The position requires handling backroom inventory, plan-o-grams, and using tools like ACIS and CAO, with emphasis on safety and consistent

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Maintain enthusiastic customer awareness with fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Maintain proper Specialty Merchandise product level according to standard practice while controlling backroom inventory and maintaining proper shelf conditions
• Maintain shelf allocations according to plan-o-grams
• Ensure that back stock is properly maintained
• Work in new items and tags within 1 week of receiving items and refer to plan-o-grams for proper placement
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand and use company tools such as ACIS and CAO
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause accidents
• Report all accidents to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with name badge on duty
• Complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multitasking

Problem solving

Minimum age

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion in Elizabeth City, NC is seeking a store team member to provide quality customer service within the Center Store (Grocery) department and maintain standards per the standard practice manual. The role focuses on maximizing sales through excellent service while minimizing shrink through proper inventory management and adherence to company guidelines.

The position requires handling backroom inventory, plan-o-grams, and using tools like ACIS and CAO, with emphasis on safety and consistent