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Mercy is seeking a friendly front desk associate to warmly greet patients, direct them to the appropriate area, and manage front office tasks. You will support nurses and physicians with patient care activities as needed, while keeping waiting areas organized and stocked.
Strong computer and customer service skills are essential. Responsibilities include scheduling, answering calls, coordinating with pharmacies for prescriptions, and communicating test results to patients.
Find your calling at Mercy!
Greets and appropriately directs patients via phone calls or direct contact. Maintains waiting room. Performs front office duties as needed. Assists with all aspects of patient care as directed by nurses and physicians. Maintains examination rooms. Calls pharmacy with prescriptions, and patients with test results. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Qualifications:
Education: High School Diploma or equivalent.
Other: Customer service and computer skills required.
Preferred Experience: At least one year of experience.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters.
At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.