Specialty Leasing Manager – The Outlet Collection at Riverwalk | New Orleans, LA

RockStep Capital; New Orleans (LA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

Life / AD&D and Long-Term Disability

401(k) with company match

Generous PTO

Employee Assistance Plan

Job summary

RockStep Capital’s Outlet Collection at Riverwalk seeks a proactive Specialty Leasing Manager in New Orleans to lead local and regional outreach, secure niche tenants, and coordinate openings for inline tenants and pop-ups. You will negotiate terms, manage merchant relationships, and drive leasing activity to meet revenue goals.

The role partners with property operations, lease administration, and marketing to ensure on-brand merchandising and successful tenant onboarding, with an on-site

Qualifications

• Two or more years of experience in specialty leasing, retail sales, business development, shopping center management, or a related field preferred.
• Proven prospecting, relationship-building, negotiation, and follow-through skills; comfortable with regular in-person canvassing and revenue goals.
• Strong written and verbal communication, attention to detail, time management, and ability to interpret agreements and basic financial and sales reports.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and prospect or customer relationship management systems.

Responsibilities

• Actively canvass local and regional markets, retail districts, business networks, and digital channels to identify qualified specialty leasing prospects and generate new revenue.
• Develop a merchandising plan with leadership that addresses vacancies, customer demand, and complementary retail, food, service, and experiential concepts.
• Conduct tours, present available opportunities, negotiate proposed terms, and secure required approvals for new agreements and renewals.
• Maintain an organized prospect pipeline, canvassing activity, follow-up schedule, and deal status in approved tracking systems.
• Manage tenant relationships, monitor expirations, and pursue timely renewals and replacement prospects.
• Prepare revenue projections and budget updates; monitor specialty tenant sales, revenue performance, and outstanding balances with Accounting and property management.
• Coordinate accurate deal packages and agreement documentation with Lease Administration; confirm required execution, insurance, deposits, and approvals before possession.

Skills

Canvassing experience

Negotiation skills

Relationship building

Communication skills

Sales & revenue focus

Education

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

CRM systems

Job description

Riverwalk Specialty Leasing Manager
The Outlet Collection at Riverwalk| New Orleans, LA

Location: Downtown New Orleans, LA - On-site with regular local and regional canvassing
Employment Type: Full-time - Exempt

Lead Retail Property Operations in the Heart of Downtown New Orleans. The Outlets at Riverwalk, a premier outlet shopping center along the Mississippi River, is seeking a proactive, sales-focused Specialty Leasing Manager to grow Riverwalk's specialty leasing revenue and bring compelling businesses and experiences to the property.

Base Salary of $70,000 - $80,000 dependent on experience.
Eligible for End of Year Bonus.

About the Outlet Collection at Riverwalk

The Outlet Collection at Riverwalk is a shopping and dining destination along the Mississippi River in New Orleans, serving local residents and visitors. Riverwalk is part of RockStep Capital, a privately held real estate investment firm focused on shopping centers. Learn more at www.rockstep.com.

Learn more: www.riverwalkneworleans.com

Position Overview

This hands-on role develops local and regional prospects, negotiates new and renewal agreements, manages merchant relationships, and coordinates successful openings for temporary inline tenants, kiosks, retail merchandising units, pop-ups, and other approved uses.
The manager works closely with property management, Operations, Lease Administration, and Marketing to achieve revenue goals and maintain strong merchandising standards. The Specialty Leasing Manager supports marketing efforts (property marketing strategy, social media, digital campaigns, graphics, sponsorships, strategic partnerships, agency-led advertising revenue, and larger-scale events)through merchant participation, referrals, and on-site coordination.

Key Responsibilities: Specialty Leasing and Business Development

• Actively canvass local and regional markets, retail districts, business networks, and digital channels to identify qualified specialty leasing prospects and generate new revenue.
• Develop a merchandising plan with leadership that addresses vacancies, customer demand, and complementary retail, food, service, and experiential concepts.
• Conduct tours, present available opportunities, negotiate proposed terms, and secure required approvals for new agreements and renewals.
• Maintain an organized prospect pipeline, canvassing activity, follow-up schedule, and deal status in approved tracking systems.
• Manage tenant relationships, monitor expirations, and pursue timely renewals and replacement prospects.
• Prepare revenue projections and budget updates; monitor specialty tenant sales, revenue performance, and outstanding balances with Accounting and property management.
• Coordinate accurate deal packages and agreement documentation with Lease Administration; confirm required execution, insurance, deposits, and approvals before possession.

Merchant Readiness and Property Coordination

• Coordinate merchant move-ins, move-outs, fixtures, signage, and opening readiness with property management, Operations, and Security.
• Monitor common-area presentations, kiosk and retail merchandising unit standards, tenant operating requirements, and approved uses; document concerns and coordinate follow-up.
• Maintain current knowledge of available spaces, approved placements, permanent-tenant restrictions, and operational requirements; route questions to the appropriate team.
• Participate in leasing reviews and property meetings, maintain accurate reports, and assist the General Manager with related property projects and tenant concerns as needed.

Marketing and Event Support

• Encourage retailer participation in property promotions and events; gather tenant offers, business updates, and opening information for Marketing.
• Identify and lease approved space for pop-ups, markets, vendors, sampling, and temporary activations; coordinate proposals with Marketing and property management to avoid overlapping commitments.
• Refer advertising, sponsorship, and partnership opportunities to Marketing and coordinate any related space needs, merchant participation, or on-site logistics.
• Support smaller in-mall activities and approved events through tenant and vendor communication, scheduling, and setup coordination with the property team.
• Provide limited support for approved promotions, routine website and social updates, and event coordination as prioritized by leadership. Scope will be reviewed when the staffing decision is confirmed.

Qualifications and Competencies

• Two or more years of experience in specialty leasing, retail sales, business development, shopping center management, or a related field preferred. Experience with temporary leasing, contracts, or tenant coordination is a plus.
• Proven prospecting, relationship-building, negotiation, and follow-through skills; comfortable with regular in-person canvassing and revenue goals.
• Strong written and verbal communication, attention to detail, time management, and ability to interpret agreements and basic financial and sales reports.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and prospect or customer relationship management systems.
• Self-directed and adaptable, with the ability to collaborate with tenants, property teams, vendors, and corporate departments.
• Bachelor’s degree preferred; an equivalent combination of relevant education and experience will be considered.

Work Schedule and Environment Primarily on-site, generally Monday through Friday, with regular off-site canvassing and occasional evening or weekend work for tenant openings, events, and business needs. Work includes computer and telephone use, property walks, and tenant and prospect visits. Reasonable accommodations may be made to enable qualified individuals to perform essential functions.

Why The Outlets at Riverwalk?

• Benefits
  • Medical (generous employer contribution)
  • Dental, Vision, Basic Term Life / AD&D and Long-Term Disability, and (100% employer paid for employee coverage)
  • Employee Assistance Plan for the employee and their household (employer paid)
  • Supplemental Life / Short-Term Disability
  • 401(k) with company match
  • Generous Paid Time Off- Emphasis on work-life balance in a supportive, team-oriented environment
• Career Growth Opportunities

Equal Opportunity Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.