Specialty Cook

ISS Facility Services - North America; Poway (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Guckenheimer is seeking a culinary professional to join our full-time dining team in Poway, CA. The role focuses on preparing meals in a high-volume environment, following recipes, and delivering consistent quality to guests.

Ideal candidates have 3+ years of scratch-cooking experience, a hospitality mindset, and the ability to work under pressure while maintaining excellent guest service and communication. Health benefits and a comprehensive leave program are provided.

Qualifications

• High Volume experience is a must.
• Passion for customer service and engagement.
• Ability to anticipate guests' needs.
• Maintain a positive attitude, even in times of pressure and change.
• Ability to communicate effectively.

Responsibilities

• Follow and maintain tasks and production to deliver meals on time
• Highly dependable, reliable, and always on time
• Must comply with all ServSafe and HACCP programs and standards
• Actively follow worker-safety guidelines and policies to mitigate risk of injury
• Demonstrates a high-level of self-awareness
• Building strong customer relationships and delivering customer-centric solutions

Skills

Customer service

Communication

Teamwork

Hospitality

Education

Culinary degree (preferred)

Job description

Hourly Wage

Guckenheimer offers full-time employees a variety of benefits including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $23.00 per hour - $24.00 per hour.

Work Hours

The work hours for this position are approximately 6:00 am - 2:30 pm, Mon-Fri.

Key Purpose

Season and cook food following recipes and instructions from a wide array of international cuisines, presenting them in an exhibition style and to order. Go above and beyond to create a unique, healthy, and delicious user experience through thoughtfully prepared plates and dishes.

Success Criteria

• High Volume experience is a must
• Passion for customer service and engagement.
• Ability to anticipate guests' needs.
• Maintain a positive attitude, even in times of pressure and change.
• Ability to communicate effectively.

Key Areas of Collaboration and Influence

• Continually encourages and promotes teamwork daily
• Willing to assist in all areas of the cafe and adapt to operational needs
• Lead by example through the daily practice and adherence of company policies/procedures, HACCP, and Cleaning Procedures

Ideal Candidate Experience

• Culinary degree preferred, but not required
• 3+ years of experience in a scratch-cooking culinary position
• Experience in multiple, high-volume service platforms (e.g. Hotel, Fine Dining, Banquet (catering), Corporate Dining)
• Practical experience in International Cuisines
• Hospitality focused

Key Accountabilities

• Follow and maintain tasks and production to deliver meals on time
• Highly dependable, reliable, and always on time
• Must comply with all ServSafe and HACCP programs and standards
• Actively follow worker-safety guidelines and policies to mitigate risk of injury
• Demonstrates a high-level of self-awareness
• Building strong customer relationships and delivering customer-centric solutions

Physical Demands & Work Environment

• Work in a standing position for long periods of time (up to 8 hours)
• Reach, bend, stoop, push, and/or pull, and frequently lift up to 35 pounds
• Utilize team lift, transportation carts, and any other means of assistance when dealing with heavy loads
• Come to work properly dressed and in accordance to the dress code
• Employee must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.