Specialty Coffee Manager Ross Park

Nordstrom Inc; Pittsburgh (Allegheny County); On-site; USD 44,000 - 70,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

PTO accruals

Life Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom Inc in the United States is seeking a manager-in-training to coach, mentor, and drive customer experience while running a successful unit. The program covers all aspects of store operations, including hiring, training, and motivating staff to deliver outstanding service.

Ideal candidates show passion for food/service, flexibility, and solid communication with basic accounting skills. This role emphasizes customer obsession and results in a fast-moving retail environment.

Qualifications

• Experience in customer-focused roles.
• Strong communication and math basics.
• Ability to coach and lead a team in a fast-paced environment.

Responsibilities

• Hire, train, and manage a crew to deliver excellent service.
• Coach and mentor team; ensure customer experience.
• Keep costs down and productivity up while following store strategy.

Skills

Customer service

Communication

Flexible schedule

Basic accounting

Job description

Job Description

As the manager of a unit, you’ll play many roles — you’ll be a coach, a mentor, a customer experience guru and a business driver.

A day in the life… Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful unit.

Hire, train, manage and motivate a crew of pros to consistently serve up amazing customer service.

Support the success of your unit by keeping our customers happy, implementing the store strategy, complying with company procedures and keeping productivity up and costs down.

You own this if you have…

• Knowledge about fresh beverages and quality food, with a keen interest in learning more
• Passion for delivering exceptional customer service
• Thrived in a fast-paced environment and embraced working a flexible schedule
• A food handler’s card where required by local and state regulations
• Solid communications skills and basic accounting skills

• Specialty Coffee only: Been there and done that for 2+ years in coffee bar management
• Restaurant only: Been there and done that for 2+ years in full service, upscale restaurant management

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$43,500.00 - $70,000.00 Annual

Benefits

We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance and Disability
• Merchandise Discount
• EAP Resources

This position may be eligible for performance-based incentives/bonuses.

• 401k
• medical/vision/dental/life/disability insurance options
• PTO accruals
• Holidays
• and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.