Specialty Banker - Cage Operations

Hard Rock Hotel & Casino Ottawa; Bristol (VA); On-site; USD 22,000 - 32,000; Full time

Job summary

Hard Rock Hotel & Casino Ottawa is seeking a cage cashier to deliver superior service to guests and colleagues. You will perform cashier duties, manage daily deposits, and ensure accurate cash handling in a fast-paced casino environment.

The role requires a high school diploma or equivalent, prior cashier experience, and strict confidentiality with financial data. Applicants must pass background checks and drug screening, and comply with internal controls and AML regulations.

Qualifications

• High school degree or equivalent required.
• Prior cashier or teller experience strongly preferred.
• Basic math and 10-key calculator proficiency expected.

Responsibilities

• Provide superior service to internal and external guests.
• Perform varied cashier functions in a pleasant, efficient, and honest manner.
• Handle daily cage deposits and cash drops.
• Replenish banks and maintain paperwork per internal controls.
• Document movement of assets and perform pit-related transactions.
• Adhere to Virginia Lottery Regulations and company policies.

Skills

Basic math

10-Key calculator

Cashier experience

Education

High school degree or equivalent

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

POSITION SUMMARY:

The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Responsible for the daily cage deposits.
• Acceptance of hard and soft count drops daily.
• Replenishment of window and change attendant banks.
• Maintain paperwork as specified in the company’s internal controls in regards to marker, front money, key control.
• Performs all other related and compatible duties as assigned.
• This position may be assigned to any area within the Cage.
• Functions involving Marker Bank, Fill Bank, Employee Services Bank and Main Bank.
• Appropriately documenting all movement of assets specific to the area assigned.
• Pit related transactions including but not limited to fill requests (fills and credits).
• Acceptance of document transfers and dealers toke process.
• Slot related transactions to include but not limited to manual jackpots, jackpot payouts requiring multiple types of payment, slot markers, slot toke process.
• Deposit preparation to include but not limited to cash, cash equivalents, markers, personal checks.
• Accepting and processing wire transfers and cash equivalents as outlined in the standard operating procedures.
• Servicing employees for retail, food and beverage and slot floats to perform their duties.
• All additional assignments requested by cage supervisor and above.
• Well groomed, in appropriate uniform, and on time for assigned areas.
• Adheres to all Virginia Lottery Regulations.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• High school degree or equivalent required. Prior experience in gaming industry strongly preferred.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must maintain strict confidentiality relative to financial data and casino policies.
• Must successfully pass drug screening.
• Must comply to Internal controls and Standard Operating Procedures.
• Must comply with AML/Title 31 regulations.
• Must comply with all company policies and procedures.
• Must be twenty-one (21) years of age.

KNOWLEDGE OF:

• Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
• Basic math skills.
• 10-Key calculator.
• Prior cashier or teller experience strongly preferred.

PAY RANGE:

$16 - $23/Hourly