Specialty Assistant Store Manager in Training

The Home Depot

Hempfield Township (Westmoreland County)

On-site

USD 55,000 - 75,000

Full time

34 hours ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

The Home Depot is offering a Specialty Assistant Store Manager in Training (SASM-IT) program in the United States. Participants gain hands-on experience in store operations, customer service, sales, and profitability across Specialty, Pro, and Services departments while working with Store Manager, ASMs, and partners.

During a training period up to 6 weeks, SASM-ITs learn Manager on Duty responsibilities and how to execute key SASM duties, with mentorship and leadership development.

Qualifications

Must be 18 years of age or older.
Must be legally permitted to work in the United States.
3 years minimum work experience.
1+ year of leadership experience.

Responsibilities

Participate in a structured training program covering store operations, customer service, sales & profitability, and company policies.
Learn staffing, scheduling, stock management, and supervising associates in selling behaviors; execute performance processes.
Collaborate with Store Manager, ASMs, Home Services, and Pro partners to boost sales and service across Specialty, Pro, and Services.
Uphold all company policies and SOPs, lead by example, and drive safety and compliance.

Skills

Adaptability

Leadership potential

Team collaboration

Customer focus

Problem solving

Education

High school diploma or GED

Bachelor's degree (preferred)

Job description

Position Purpose

Specialty Assistant Store Manager in Training (SASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM-IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM-ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities.

Req193215

Position Purpose

Key Responsibilities

50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly.
15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP’s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.

Direct Manager/Direct Reports

This Position typically reports to Store Manager
This Position has 0 direct reports.

Travel Requirements

Typically requires overnight travel less than 5% of the time.

Physical Requirements

Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications

Demonstrated ability to collaborate and work effectively with cross-functional teams

Minimum Education

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years Of Work Experience

Preferred Years Of Work Experience