Specialty Assistant Store Manager in Training

The Home Depot; Syosset (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A major home improvement retailer is seeking a Specialty Assistant Store Manager in Training. This role involves a comprehensive hands-on training program to equip candidates with the skills needed for management. Candidates will develop strategies to boost sales and customer service while learning store operations. A high school diploma is necessary, alongside 3 years of work experience and previous leadership experience. The position is located in Syosset, New York, and requires the ability to lift moderate weight. This opportunity focuses on mentorship and professional growth.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• 3 years of work experience required.
• 1+ year of previous leadership experience.

Responsibilities

• Participate in structured training covering retail management.
• Supervise associates in sales efforts and customer service.
• Plan merchandise placement and manage inventory.
• Perform opening and closing responsibilities per store policies.
• Ensure adherence to safety procedures.

Skills

Action Oriented

Collaborates

Customer Focus

Drives Results

Resourcefulness

Education

High school diploma or GED

Bachelor's degree in relevant field

Job description

Specialty Assistant Store Manager in Training (SASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During the training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM‑ITs are expected to lead by example and uphold company policies. The training period is up to 6 weeks.

Key Responsibilities

• 50% Training and Preparing for Assistant Manager Position – Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, including review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
• 15% Customer Experience – Supervising associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly.
• 15% Sales and Productivity – Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
• 10% Operations Management – Perform opening, closing, MOD and other whole‑store focus responsibilities. Adhere to all company policies and procedures and hold associates accountable for following all company policies and procedures. Command of store standard operating procedures (SOPs), especially those involving safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
• 10% Safety – Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.

Direct Manager/Direct Reports

• This position typically reports to Store Manager
• This position has 0 direct reports

Travel Requirements

• Typically requires overnight travel less than 5% of the time

Physical Requirements

• Must continuously stand or walk or regularly require lifting/handling/carrying material or equipment of moderate weight (8‑20 pounds)

Working Conditions

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable

Minimum Qualifications

• Must be eighteen years of age or older
• Must be legally permitted to work in the United States

Preferred Qualifications

• Demonstrated ability to collaborate and work effectively with cross‑functional teams

Minimum Education

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED

Preferred Education

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

Minimum Years Of Work Experience

• 3 years

Preferred Years Of Work Experience

• No additional years of experience

Minimum Leadership Experience

• 1+ year of previous leadership experience

Preferred Leadership Experience

• 2+ years of previous leadership experience

Certifications

• None

Competencies

• Action Oriented
• Collaborates
• Customer Focus
• Drives Results
• Resourcefulness