Specialty Account Specialist (Immunology) - Reading, PA

GlaxoSmithKline; Reading (Berks County); On-site; USD 85,000 - 120,000; Full time

Job summary

GlaxoSmithKline seeks a Specialty Account Specialist to lead engagements with specialist customers in immunology and related fields in the Reading, PA area. You will navigate payer and distribution landscapes, provide product education, and collaborate across Marketing, Medical, and Payer teams.

Travel within the territory is required; the role emphasizes strategic account development and field-based customer service. Driving is an essential function of the job.

Qualifications

• Bachelor’s degree from an accredited institution.
• Ability to travel domestically as necessary, including up to 20% overnight travel.
• Valid driver’s license and willingness to operate a vehicle.

Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement to specialist customers for a GSK biologic product.
• Understand reimbursement/distribution landscape and refer to appropriate resources within GSK guidelines.
• Maintain deep therapeutic knowledge of Immunology and rheumatologic/nephrology conditions and translate into engagements.
• Deliver product educational programs/in-services to customers.
• Develop strategies to generate sales and tailor approaches per customer in accounts.
• Build strong relationships with Marketing, Payer Relations, Medical, and other GSK functions.
• Manage allocated resources and respond to customer inquiries.

Skills

Account Management

Cross-Functional Work

Data to Insights

Digital Fluency

Omnichannel

Scientific Literacy

Education

Bachelor's degree

Job description

Why join us?

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We are a focused biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It’s an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the world’s health. Our commitment to innovation in the immunology space has been unwavering for over a decade, positioning us as pioneers in addressing the diverse needs of patients. As we look to the future, the synergy between our talented workforce and our commitment to scientific excellence will drive our continued growth and success.

Territory

Territory: Covers the greater Reading, PA area. Covers the greater Reading, PA area and the surrounding area. (Relocation assistance not provided).

What we’re looking for

This role will provide you the opportunity to lead key activities to progress your career.

Key Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
• To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values.
• Maintain deep therapeutic knowledge of Immunology disease states, including rheumatologic and nephrology conditions, and translate clinical insights into meaningful customer engagements.
• Provide product educational programs/in-services to customers.
• Work within Compliance guidelines and GSK values always.
• Develop strategies and tactics to generate sales.
• Develop and implement strategies specific to each customer within an account (i.e. nurses, mid-levels, business/office managers).
• Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK.
• Effectively manage allocated resources
• Provide outstanding customer service by responding to our customers' requests, inquiries and needs.

Basic Qualifications

• Bachelor’s degree from an accredited institution
• Ability to travel domestically as necessary, which in some territories may include overnight travel up to 20%
• Valid driver’s license
• Must be able and willing to drive or operate a vehicle – driving is an essential function of this role

The selected candidate will be hired at the appropriate level based on experience

Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience.

Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience.

Preferred Qualifications

• Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution
• Expertise in working with Payer Reimbursement Managers
• Experience calling on Rheumatologists and other specialty healthcare providers preferred
• Demonstrated success selling within rheumatology, immunology, or nephrology therapeutic areas strongly preferred
• Experience working within large integrated health systems and IDNs preferred.

Work arrangement

This is a field-based role. Most work is conducted in the field across your assigned territory. You will travel regularly within the territory and occasionally beyond. Driving is an essential function.

Skills

• Account Management
• Cross-Functional Work
• Data to Insights
• Digital Fluency
• Omnichannel
• Scientific Literacy

Benefits

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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