Specialty Account Manager

Taylor Strategy Partners; Sumter (SC); Remote; USD 100,000 - 150,000; Full time

Job summary

A biopharmaceutical company is seeking a Specialty Account Manager in South Carolina to manage customer relationships and sales activities. The ideal candidate will have a bachelor's degree and at least 5 years of experience in customer-facing roles within healthcare, particularly in CNS. This role includes developing business plans, collaborating across functions, and leading marketing efforts with a competitive compensation package.

Benefits

Annual bonus

Equity options

Generous benefits package

Qualifications

• Minimum of 5 years of field customer experience and/or account management.
• Minimum of 3 years of Healthcare Professional experience with relevant CNS experience.
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space.

Responsibilities

• Develop a comprehensive territory business plan to achieve sales goals.
• Build strong customer relationships by understanding their needs.
• Manage promotional budget and complete administrative duties accurately.

Skills

Field customer experience

Account management

Healthcare professional experience

Digital marketing aptitude

Interpersonal and communication skills

Education

Bachelor’s degree from an accredited college or university

Job description

Description

Our client is a biopharmaceutical company developing and delivering novel therapies for the management of central nervous system (CNS) disorders. The client’s team is a lean, dynamic group of individuals committed to addressing unmet needs for patients with CNS disorders. The client is based in New York City.

About This Role

Our client is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful sale of our products. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.

SAMswillberesponsibleforproductperformanceataterritoryleveland expected to be a diseasecategory expert and product champion.The SAM will provideaccountmanagementsupportandexhibitbusinessknowledgeofthelocal landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficient in both virtual and live customer engagements
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Develop strong customer relationships by better understanding the customer’s needs
• Serveasaresource/consultanttocustomersandstaffregardingpayerpolicies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe the client’s medications for appropriate patients
• Communicateterritoryactivityinanaccurateandtimelymannerasdirectedby management
• Providefeedbacktosalesandcommercialleadership,colleagues,marketing, and other internal departments about changing environment and results
• Successfullycompletealltrainingclasses in a timely manner
• Completeadministrativedutiesinanaccurateandtimelyfashion
• Manageeffortswithinassignedpromotionalbudget
• Effectivelycollaborateacrossallcorporatefunctions
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Overnighttravelasindicatedbytheneedsofthebusiness
• Additional responsibilities as assigned

Qualifications / Requirements

• Bachelor’s degree from an accredited college or university
• Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space
• Psychiatry/CNSexperiencestronglypreferred
• Demonstrated experience delivering outstanding results
• Launchexperiencestronglypreferred
• Mustliveintheterritory'sgeography
• Experiencestrategizingwithincross-functionalteams,utilizingdifferential resources to achieve business goals
• Provenabilitytosuccessfullymanagemultipletasksconcurrentlyunder aggressive timelines in a dynamic environment
• Comfortabilitywithuncertaintyandhighexpectations
• Patientsupportservicesexperienceaplus
• Strongdigitalmarketingaptitude
• Strong interpersonal, presentation, and communication skills

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. The client offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)