Specialized Technical Automotive Consultant (Work at Home - Texas)

Morley; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in the automotive industry is seeking a Specialized Technical Automotive Consultant to work from home in Texas. This role offers a balanced lifestyle with amenities like health insurance, a 401(k) plan, and paid time off, while focusing on providing expert support to field service technicians. Candidates should have substantial experience in automotive repairs, ideally with ASE certifications, and will benefit from continuous professional growth and training.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Paid Time Off

Paid Holidays

Qualifications

• Five or more years of recent mechanic experience in a full-service shop.
• Two ASE certifications or ability to obtain them within six months.
• Valid driver's license.

Responsibilities

• Assist technicians through phone, chat, and email.
• Provide support for domestic vehicle repairs specializing in EV and electrical systems.
• Participate in initial training to prepare for remote support.

Skills

Customer Service

Technical Support

Automotive Knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Specialized Technical Automotive Consultant (Work at Home - Texas)

Employer Industry: Automotive Services

Why consider this job opportunity:
- Enjoy a balanced lifestyle working Monday through Friday from the convenience of your home, eliminating daily commutes and reducing stress.
- Receive a steady paycheck with excellent benefits, including medical, dental, vision, and life insurance; 401(k) with match; paid time off; and paid holidays.
- Opportunities for professional growth and advancement within the organization, enhancing your career trajectory in the automotive industry.
- Initial on-site training to equip you with the necessary skills for effective support.
- Continuous support and access to the latest technical data and repair strategies from knowledgeable colleagues.

What to Expect (Job Responsibilities):
- Assist field service technicians through inbound and outbound phone, chat, and email communications.
- Provide expert help on domestic vehicle repairs, specializing in automotive EV, engine, electrical, drivetrain, or infotainment systems.
- Participate in an initial training program in Saginaw, Michigan, to prepare for remote support roles.
- Utilize technical experience and listening skills to effectively resolve vehicle repair issues.
- Benefit from ongoing resources and guidance from senior consultants and approachable leaders.

What is Required (Qualifications):
- High school diploma or equivalent.
- Five or more years of recent experience as a mechanic in a full-service shop.
- Two ASE certifications (or the ability to obtain them within six months of hire with reimbursement).
- Valid driver's license.
- One or more years of customer service experience in roles involving direct customer interaction.

How to Stand Out (Preferred Qualifications):
- Experience with electric vehicles (EV).
- Familiarity with Microsoft Office.
- Typing skills.

#AutomotiveServices #RemoteWork #CareerGrowth #CompetitiveBenefits #TechnicalSupport

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About the company

Morley Companies is a United States corporation that provides business services to Fortune 500 and Global 100 clients; contact centers and back office processing; meetings and incentives management; and exhibits and displays production.

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