Specialized Technical Automotive Consultant (Work at Home - Texas)

Morley; Town of Texas (WI); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking experienced automotive consultants for a rewarding work-from-home role. This position offers the chance to leverage your technical expertise in automotive systems while enjoying a balanced lifestyle with no daily commute. You'll support field service technicians through various communication channels, ensuring they have the resources needed to tackle vehicle repair challenges. With a focus on professional growth, continuous training, and a comprehensive benefits package, this opportunity is perfect for those looking to advance their careers in the automotive sector.

Benefits

Medical and prescription coverage

Dental and vision insurance

Paid time off

401(k) with match

Flexible spending account

Life insurance

Short- and long-term disability insurance

Teladoc: Free online access to doctors 24/7

Patient advocacy services

Family, financial, and estate guidance services

Qualifications

• Five years of recent mechanic experience in a full-service shop.
• Strong understanding of automotive systems and able to use electronic manuals.

Responsibilities

• Assist field service techs through phone, chat, and email.
• Provide expert help on domestic vehicle repairs.

Skills

Automotive engine systems

Electrical systems

Drivetrain systems

Infotainment systems

Electronic service manuals

Electric vehicle (EV) experience

Education

High school diploma or equivalent

ASE certifications

Job description

Location : Work from Home – Texas residents | Initial on-site training – Saginaw, Michigan

Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work-from-home role at Morley?

Support a domestic OEM brand by joining our award-winning group of more than 200 ASE-Certified Technical Automotive Consultants.

Be the first line of defense in solving new and challenging vehicle repair issues.

Why Apply

• Enjoy a more balanced lifestyle working Monday through Friday from the convenience of your home. No daily commute, less stress, more time for you.
• Receive a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match; paid time off; paid holidays; and more.

What to Expect

• Utilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat, and email.
• Specialize in automotive EV, engine, electrical, drivetrain, or infotainment systems, providing expert help on domestic vehicle repairs.
• Your journey starts with an initial training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office.
• Benefit from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable leaders.
• Seize opportunities for professional growth and advancement within our team, enhancing your career trajectory in the automotive industry.

Want to Learn More?

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Have Questions?

Engage directly with our Talent Acquisition (TA) team via live chat during business hours :

• Chat hours : M-F 7 - 4 Central time / 6 - 3 Mountain time / 8 - 5 Eastern time; closed on some holidays
• TA will respond to after-hours questions the next business day.

Skills for Success

Required Skills

• Strong understanding of automotive engine, electrical, drivetrain, and/or infotainment systems
• Able to use electronic service manuals

Eligibility Requirements

• High school diploma or equivalent
• Five or more years of recent experience as a mechanic in a full-service shop
• Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley)
• Valid driver's license
• Able to work shifts within the center’s hours of operation: Monday - Friday 6-7 Central time / 5-6 Mountain time / 7-8 Eastern time. No weekends!
• Must be able to stick to the schedule reliably, as some queues are time sensitive

Nice to Have

• Electric vehicle (EV) experience

Remote Work Requirements

• Texas resident
• High-speed internet access at home that you are able to connect to via Ethernet or landline
• Secluded and distraction-free work environment

Why Join Our Morley Family

The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits, and other benefits Morley provides – your total compensation package.

• Medical and prescription coverage, including free annual physicals
• Dental and vision insurance
• Paid time off
• Associate wellness program (earn a reward for getting your annual wellness checkup)
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
• 401(k) with match
• Flexible spending account
• Life insurance
• Short- and long-term disability insurance

Benefits to Make Your Life Easier

• Teladoc: Free online access to doctors 24/7
• Patient advocacy: Free 24/7 help with benefit questions and claims issues
• Family, financial, and estate guidance (will) services