Specialized Case Manager

Comprehensive Community Action Program; Cranston (RI); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

403(b)

Tuition reimbursement up to $1,000

Job summary

Comprehensive Community Action Program in Rhode Island seeks a Specialized Case Manager to supervise RIW case managers and ensure compliance with CCAP and DHS guidelines, while supporting clients in accessing coordinated services.

The role involves developing service plans, providing home visits, and assisting with barriers to progress, with a full-time schedule of 35 hours per week and willingness to work at multiple CCAP locations.

Qualifications

• BSW/BA and at least 2 years related experience.
• Demonstrated case management and supervision skills.
• Excellent communication and interpersonal skills.
• Valid Driver’s License and proof of liability insurance.
• Background checks and immunizations completed.

Responsibilities

• Provide weekly supervision and guidance to RIW Case Manager staff.
• Conduct regular staff meetings to ensure DHS compliance.
• Provide case consultation and support to staff for complex cases.
• Develop service plans with clients and provide community/home visitation.
• Assist with completing funding, housing, utilities, medical and state benefits applications.
• Maintain accurate client records per DHS standards.
• Utilize computer systems to maintain client information.
• Complete paperwork for client statistics.
• Ensure care standards meet funder requirements.
• Collaborate with other CCAP programs to coordinate services.
• Attend program meetings and trainings.
• Other duties as assigned.

Skills

Communication skills

Organizational skills

Team supervision

Bilingual (bonus)

Education

BSW/BA

Tools

Microsoft Office

Google Workspace

Job description

CCAP Mission Statement

To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.

Job Summary

The Specialized Case Manager will provide oversight and supervision to CCAP’s RIW case managers ensuring compliance with CCAP and DHS guidelines. In addition, assisting clients enrolled in Supportive Services component, who required additional coordinated range of client-centered services to ensure their compliance for specific component area and assisting with resolving barriers to progress.

Job Type

Full-time

WORK SCHEDULE DEMANDS

This is a full-time position 35 hours per week.

Due to the nature of the job, schedule flexibility is required to accommodate the client population.

May be required to work at any CCAP location.

KEY RESPONSIBILIITIES

• Assist in providing weekly supervision, and guidance to CCAP’s RIW Case Manager staff.
• Conduct regular staff meetings to ensure compliance with DHS requirements, policies, and procedures.
• Provide case consultation and support to staff, helping them navigate complex cases and resolve challenges effectively.
• To develop a service plan with clients per the specific program's provisions and provide community and/or home visitation to assigned clients.
• To provide instruction in adult daily living skills as needed and as related to barriers to academic/vocational/employment goals.
• To assist with completing emergency funding, housing, utility assistance, medical and state benefits, and other appropriate applications for assigned clients as needed.
• Maintain current and accurate record keeping for client files following the standards of DHS.
• To utilize computer database systems to maintain appropriate information on clients per program and agency requirements.
• To complete all paperwork associated with maintaining current client statistics.
• Ensure agency standards of care are met and in compliance with funders and others as required.
• Collaborate with other CCAP programs and administration to ensure coordination of efforts and resources and the smooth implementation of services.
• Attend program-related meetings, training, and development sessions as appropriate.
• Other duties as assigned.

Our Benefits

• Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, life insurance, long term disability, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, Employee Assistance Program, generous vacation, sick and personal days, and up to 13 available paid holidays for full-time employees and some benefits are included for part-time employees.

CCAP strives to cultivate and sustain a workforce devoted to providing compassionate and respectful care to all patients and clients. We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by federal, state, or local law.

REQUIRED QUALIFICATIONS

• BSW/BA and a minimum of 2 years related experience.
• Must have demonstrated case management skills and experience.
• Demonstrated supervisor skills and experience a plus.
• Excellent communication and interpersonal skills.
• Ability to motivate and encourage others, even in challenging situations.
• Strong organizational skills and attention to detail.
• Strong knowledge and use of Microsoft and Google platforms.
• Bilingual or multilingual proficiency is a plus.
• Provide/maintain all required immunizations and/or vaccinations
• Complete all required background checks
• Valid Driver’s License and proof of liability insurance

Salary Description

$27-$28.50