Speciality Co-ordinator | Hampshire Hospitals NHS Foundation Trust

Hampshire Hospitals NHS Foundation Trust; Winchester (VA); On-site; USD 38,000 - 42,000; Part time

Job summary

Hampshire Hospitals NHS Foundation Trust in Winchester is seeking a Speciality Co-ordinator to provide a high-quality outpatient booking service for the Medicine Division. You will manage appointments, handle patient and clinical inquiries, and support capacity planning.

The role focuses on triaged prioritisation, timely letter generation, updating systems, and acting as the main contact for medicine specialties. Flexibility for part-time hours is expected as per the advert.

Responsibilities

• Provide a quality booking service for the Medicine Division.
• Manage appointments and support patient phone calls and clinical teams.
• Ensure booking, cancelling and maintaining outpatient appointments in triaged priority order.
• Answer incoming and make outgoing calls in line with trust standards.
• Be the first point of call for patients booking appointments for medicine specialties.

Job description

Speciality Co-ordinator | Hampshire Hospitals NHS Foundation Trust

Company:

Company: Hampshire Hospitals NHS Foundation Trust

Company: Hampshire Hospitals NHS Foundation Trust Salary: £28,392 - £31,157 per annum Hours: Part-time Location: Winchester, SO22 5DG Job type: Permanent Posting date: 5 Nov 2026 Closing date: 5 Dec 2026

Summary

To provide a quality booking service for the Medicine Division Services. Managing appointments, supporting patient phone calls and clinical.

Managing capacity and taking proactive action where needed to ensure the Trust provides a positive patient experience and meets its contractual requirements.

Ensuring booking, cancelling and maintaining outpatient appointments in triaged priority order.

Answering incoming and making outgoing telephone calls, in line with trust standards.

Being the first point of call for patients booking appointments for medicine specialties in line with protocols and in order of urgency following clinical triage.

Being the subject expert for administrating and accurately updating systems to record new booking and enquiries for medicine specialties.

Managing the electronic referral worklists for the dedicated specialty department.

Being the main contact for specialties within medicine division and covering for others within the booking team when required and able.

Efficiently using systems and keeping up to date and being familiar with system changes.

Creating, printing and ensuring patient appointment letters produced in a timely way.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered once probation has been passed.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

This advert closes on Sunday 15 Nov 2026

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