SPECIALITY ASSISTANT STORE MANAGER IN TRAINING

The Home Depot; West Branch (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer is seeking a Specialty Assistant Store Manager in Training. This role offers hands-on experience in retail management, focusing on customer service, sales, and operations. The training lasts up to 6 weeks, equipping candidates with essential skills to lead effectively within the store. Candidates will learn to implement strategies that enhance sales and customer satisfaction while adhering to company policies.

Qualifications

• 3 years of work experience required.
• 1+ year of leadership experience preferred.

Responsibilities

• Participate in a structured program covering retail management.
• Supervise associates in selling efforts and customer concerns.
• Collaborate on merchandise placement and inventory management.

Skills

Action Oriented

Collaborates

Customer Focus

Drives Results

Resourcefulness

Education

High school diploma or GED

Job description

SPECIALITY ASSISTANT STORE MANAGER IN TRAINING

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Position Purpose

Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM-IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM-ITs are expected to lead by example and uphold all lawful company policies and positions. The training period will last up to 6 weeks, during which you will learn to execute key responsibilities of a SASM.

Key Responsibilities

1. Training and Preparation (50%): Participate in a structured program covering retail management, including operations, customer service, sales, profitability, and policies. Support staffing, stock management, associate supervision, customer issue resolution, and service support. Learn performance management and complete training modules.
2. Customer Experience (15%): Supervise associates in selling efforts, promote GET culture, and ensure customer concerns are addressed effectively.
3. Sales and Productivity (15%): Collaborate on merchandise placement, signage, inventory management, and store operations.
4. Operations Management (10%): Perform opening/closing duties, adhere to SOPs, and maintain safety and process accuracy.
5. Safety (10%): Follow safety and hazmat procedures at all times.

Reporting Structure

• Typically reports to the Store Manager
• No direct reports

Additional Requirements

• Overnight travel less than 5%
• Must stand or walk continuously; able to lift 8-20 pounds
• Work location in a comfortable indoor environment

Minimum Qualifications

• Must be 18 or older
• Legally permitted to work in the U.S.

Preferred Qualifications

• Ability to collaborate with cross-functional teams

Education & Experience

• High school diploma or GED (minimum)
• 3 years of work experience
• 1+ year of leadership experience

Additional Information

• Certifications: None required
• Competencies include Action Oriented, Collaborates, Customer Focus, Drives Results, Resourcefulness