Specialist Training and Development

REV Group, Inc; Ephrata (Lancaster County); On-site; USD 60,000 - 90,000; Full time

Job summary

Spartan Emergency Response is seeking a Technical Training & Process Specialist to support creation, accuracy, and continuous improvement of work instructions, SOPs, and training materials on the production floor.

You will partner with operations, engineering, and training teams to ensure alignment between documented processes, training programs, and actual work performed. This role emphasizes safety, clarity, and standardized documentation across manufacturing operations.

Qualifications

• Bachelor's or Associate degree in a related field preferred.
• 2–5 years in manufacturing, training, quality, or process improvement.
• Experience with work instructions, SOPs, or technical documentation preferred.

Responsibilities

• Review and maintain work instructions, SOPs, and process docs for accuracy and usability.
• Partner with supervisors and engineers to validate shop-floor processes.
• Identify gaps and recommend updates to processes and documentation.
• Support development of technical training materials and job aids.
• Align documentation with Train-the-Trainer programs and standards.
• Assist in standardizing processes for consistency and quality.

Skills

Attention to detail

Cross-functional collaboration

Manufacturing knowledge

Written communication

MS Office proficiency

Education

Associate’s or Bachelor’s degree

Tools

Microsoft Office

Job description

Additional Locations

Spartan Emergency Response (Spartan ER) is a leading designer, manufacturer and distributor of custom emergency response vehicles, cabs, and chassis. Driven by a commitment to quality and innovation, Spartan and its portfolio of brands Spartan Fire Apparatus and Chassis, Smeal Fire Apparatus, and Ladder Tower (LT) offer a broad range of apparatus to meet specific requirements and demands of the fire service industry. Spartan has a rich history in fire apparatus manufacturing with over 250 years of combined experience.

Spartan Emergency Response is part of Terex Corporation, a global designer and manufacturer of specialized vehicles and equipment, including fire and emergency vehicles, waste and recycling equipment, RV's, and machinery supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building products our customers depend on every day.

The Technical Training & Process Specialist is responsible for supporting the development, accuracy, and continuous improvement of work instructions, process documentation, and technical training materials. This role partners closely with operations, engineering, and training teams to ensure alignment between documented processes, training programs, and actual work performed on the production floor.

This position plays a key role in advancing the organization’s technical training initiatives by ensuring documentation is clear, standardized, and effective in supporting employee development and operational excellence.

Key Responsibilities

• Review, audit, and maintain work instructions, standard operating procedures (SOPs), and process documentation for accuracy, clarity, and usability
• Partner with supervisors, Manufacturing/Process Engineers, and trainers to validate processes on the shop floor
• Identify gaps, inconsistencies, or improvement opportunities and recommend updates to processes and documentation
• Support the development and continuous improvement of technical training materials, job aids, and visual work instructions
• Align documentation with the organization’s Train-the-Trainer program and training standards
• Assist in standardizing processes across departments to promote consistency, quality initiatives, and continuous improvements
• Maintain version control and document management systems to ensure current and accurate information is accessible
• Participate in training initiatives, onboarding support and growth of manufacturing operations
• Support safety initiatives by ensuring processes and instructions reflect current safety requirements and best practices

Qualifications

Education & Experience

• Associate’s or Bachelor’s degree in a related field (HR, Business, Engineering, or Technical discipline) preferred
• 2–5 years of experience in manufacturing, training, quality, or process improvement environments
• Experience working with work instructions, SOPs, or technical documentation strongly preferred

Skills & Competencies

• Strong attention to detail with the ability to translate complex processes into clear, usable instructions
• Ability to work cross-functionally with operations, engineering, and leadership teams
• Solid understanding of manufacturing processes and shop floor operations
• Effective communication skills, both written and verbal
• Ability to observe processes, ask questions, and challenge inconsistencies constructively
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with document control systems a plus

Core Behaviors (Aligned With Company Values)

• Takes action to get things done
• Works well with others across functions and levels
• Owns the work and ensures accuracy and follow-through
• Focuses on the customer by improving quality and consistency
• Communicates effectively through clear, concise documentation
• Committed to personal improvement and continuous learning

Working Conditions

• Regular presence on the production floor required
• May involve standing, walking, and observing operations for extended periods
• Occasional off-shift support may be needed to observe alternate processes

Terex Corporation is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law. Terex Corporation also undertakes affirmative action to assure equal employment opportunities for minorities and women, for persons with disabilities, and for protected veterans.