Specialist - Training

Maximus; Austin (TX); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Work/Life Balance

Bonuses based on performance

Insurance coverage

401K with company match

Unlimited time off

Wellness program

Tuition reimbursement

Employee perks and discounts

Professional development

Job summary

Maximus is seeking a Training Specialist to design and deliver training content for Health TX Enrollment Broker Project. You will develop modules on new releases, create media, and partner with stakeholders.

This remote, salaried role requires collaboration with SMEs and a creative approach to instructional design. The position emphasizes adult learning techniques, practical scenarios, and assessments to ensure workforce readiness.

Qualifications

• Bachelor's degree required; 3+ years in training or teaching.
• Experience creating training content for adult learners.
• Strong written and verbal communication skills.
• Ability to work with SMEs and stakeholders.

Responsibilities

• Develop training curriculum and materials.
• Create scenarios and update training environments.
• Partner with SMEs to define objectives and outcomes.
• Develop assessments to measure effectiveness of training.
• Deliver training in-person or virtually to staff.

Skills

Adult learning principles

Curriculum design

Stakeholder collaboration

Training delivery

Education

Bachelor's degree in relevant field

Tools

LMS platforms

PowerPoint

Word

Job description

The Maximus Health TX Enrollment Broker Project's Training Team is now accepting applications for a Specialist - Training opening.

In this role, you will be responsible for developing training content for customer facing and support staff for the Health TX Enrollment Broker Project. This content would cover new system build releases, training modules, and other related media. This role would be perfect for someone with teaching/training experience, enjoys partnering with various stakeholders, and has a creative flair.

This position is a full time, salaried role with a remote working arrangement.

Here’s what Maximus can offer you:

• Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

• Create and develop training curriculum and training materials based on proven adult learning techniques.
• Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
• Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
• Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
• Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
• Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
• Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
• Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
• Responsible for adhering to established safety standards.
• Develop solutions to a variety of problems of moderate scope & complexity.
• Contribute to the completion of organizational projects & goals.
• Communicate on complex or sensitive issues or draft responses for supervisor or manager.
• Perform other duties as assigned by management.

Additional Duties and Responsibilities:

• Utilizes adult learning techniques including ADDIE, Rapid Course Development, and Adult Learning Theory.
• Must be able to remain in a stationary position for an extended period of time.
• Able to occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
• Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
• Bachelor's degree or equivalent experience required.
• 3-5 years of related professional experience.
• May have additional training or education in area of specialization.
• Develop solutions to a variety of problems of moderate scope & complexity.
• General application of concepts & principles.
• Contribute to the completion of organizational projects & goals.
• Frequent use and general knowledge of industry practices, techniques, and standards.
• Apply knowledge and skills to complete a wide range of tasks.
• Communicate on complex or sensitive issues or draft responses for supervisor or manager.
• Experience presenting content and materials in person or virtually to internal and external stakeholders.
• Strong written and verbal communication skills
• Experience developing, updating, or presenting training or instructional materials
• Strong Microsoft Office skills, particularly PowerPoint and Word
• Ability to manage multiple projects, priorities, and deadlines
• Strong organizational skills and attention to detail
• Ability to work independently while also collaborating with SMEs and other stakeholders

Location Requirement:

• Must be willing to travel to Austin when business need arise
• Must reside in Texas

Preferred Skill:

• Articulate storyline experience is a plus.
• Experience administering or supporting an LMS such as Cornerstone
• Experience with SharePoint and Teams
• Healthcare, Medicaid/Medicare, call-center, or government-contractor training experience
• Experience working with SMEs to translate complex processes into clear training content

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail] .