Specialist, Technical Support Engineer (COMSAT Analyst / Planner)

L3Harris Technologies, Inc.; Colorado Springs (CO); On-site; USD 64,000 - 118,000; Full time

Benefits offered by this job

Health and disability insurance

401(k) match

Flexible spending accounts

Employee Assistance Program (EAP)

Education assistance

Parental leave

Paid time off

Company-paid holidays

Job summary

L3Harris Technologies, Inc. is seeking an experienced Technical Support Engineer to join our team in Colorado Springs, CO to support the WSOTS II Contract.

This role focuses on COMSATCOM planning, SATCOM operations, and global support for the Commercial C-SSE from a government facility in Colorado Springs. Essential duties include providing planning and operational management of global COMSATCOM systems, enabling effective SATCOM support and coordination across multiple networks.

Qualifications

• Active Top Secret clearance with SCI eligibility.
• Bachelor’s Degree and minimum 4 years of prior relevant experience.
• Graduate Degree and a minimum of 2 years of prior related experience.
• In lieu of a degree, minimum of 8 years of prior related experience.

Responsibilities

• Provide planning, definition, implementation, and operational management of global COMSATCOM communications systems to yield more effective and flexible global SATCOM support.
• Provide planning services for transmissions management, control and coordination for all Commercial frequency spectrums to include all Commercial SATCOM systems in use.
• Assist with Coordination activities with CCMDs and other SATCOM users to assess availability of Commercial SATCOM requirements to support current and future operations, OPLANs, CONPLANs, and optimization of SATCOM resources.

Skills

Top Secret clearance with SCI

SATCOM operations experience

Watch Office operations

Education

Bachelor’s Degree

Graduate Degree

8+ years of related experience in lieu of degree

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Specialist, Technical Support Engineering (Commercial SATCOM Analyst/Planner) Job Code: 46115 Job Location: Colorado Springs, CO Job Schedule: 5/8 - Employees work 8 hours per day, 5 days a week Job Description:

L3 Harris Technologies Inc. is seeking an experienced Technical Support Engineer to join our team in supporting the WSOTS II Contract. This position provides operations and planning support services to the Commercial C-SSE. The Commercial Satellite Communications (COMSATCOM) Planner will perform Watch Office operations and worldwide Regional SATCOM support center (RSSC) COMSATCOM planning to the Commercial C-SSE and all users of COMSATCOM. This position will be based at a government facility in the Colorado Springs area.

Essential Functions:

• Provide planning, definition, implementation, and operational management of global COMSATCOM communications systems to yield more effective and flexible global SATCOM support.
• Provide planning services for transmissions management, control and coordination for all Commercial frequency spectrums to include all Commercial SATCOM systems in use.
• Employ an integrated systems approach to assist with properly developing, implementing, testing, planning, and managing SATCOM.
• Support SATCOM Operational Manager (SOM) and Consolidated SATCOM Systems Expert (C-SSE) functions as described in CJCSI 6250.01 Series.
• Support on-orbit and future SATCOM systems, SATCOM System Experts, and day-to-day operational management of DOW-owned and leased SATCOM resources to provide authorized users with global SATCOM support as operations and evolving requirements dictate.
• Perform Technical Analysis as follows:
  • Provide technical analysis to support DOD COMSATCOM operations and planning, management, and control activities.
  • Provide supportability analyses for planning and managing requirements for users and payload requirements, encompassing legacy to future systems and requirements. Enter information needed in SATCOM Database Management Tool (SDB-MT), Joint Satellite Communications Management and Planning System (JSMPS), Joint Integrated SATCOM Tool (JIST), successor systems, and related documents.
  • Assist with the following: Coordination activities with CCMDs and other SATCOM users to assess availability of Commercial SATCOM requirements to support current and future operations, OPLANs, CONPLANs, and optimization of SATCOM resources for priority missions; Development of new operational management, planning, and control systems tools; and Trend analysis activities and operational deficiency assessments in support of COMSATCOM operations and management.
• Perform Constellation Monitoring as follows:
  • Provide assistance with COMSATCOM constellation health and welfare monitoring activities; Mitigation, resolution, and recovery from satellite anomalies; EMI support to mitigate, resolve, and recover from COMSATCOM interference and support EMI resolution and coordination activities; Maintaining contingency plans to optimize the COMSATCOM constellation.
  • Provide technical input in support of constellation reconfiguration activities.
  • Review all COMSATCOM priorities and prepare inputs to priority monitoring list to military monitoring and geographic location resources in order to protect highest priority SATCOM networks.
• Support Documentation Analysis and Reviews as follows:
  • Advise and assist with revising plans, policies, and documentation to account for future changes in COMSATCOM and Commercial satellite payload requirements in support of operational decisions.
  • Perform per-iodic review of instructions for current applicability and accuracy as changes occur to the space segment, control segment, and terminal segment and orders providing oversight and direction to the COMSATCOM COI.
  • Post, edit, and maintain content on the CFSCC SPACE SATCOM website and SATCOM planning tools in support of the COMSATCOM mission. Provide COMSATCOM subject matter expertise and document findings.

Qualifications:

• Active Top Secret clearance with SCI eligibility
• Bachelor’s Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience.
• One (1) year of relevant experience or education in communication principles and SATCOM theory.
• Three (3) years of operational experience with Commercial or Military SATCOM systems.

Preferred Additional Skills:

• One (1) year of relevant experience with the SATCOM apportionment planning and allocation processes taking into consideration all ground, space, and control networks, and operational control of sub-networks for apportioned SATCOM resources. Military experience or working in a military environment desired.
• Relative knowledge of intelligence capabilities, processes, and tasking mechanisms necessary to support Government efforts for performance Of SATCOM Interference tasks.
• The best qualified candidates should have experience developing, planning, operating, controlling, and/or managing military or commercial SATCOM systems and software. Examples of such systems and software include, but are not limited to the following:
  • DoD Teleports and Gateways
  • Service Teleports and Gateways
  • Commercial Teleports and Gateways
  • Satellite Communications Operations Centers and/or Watch Offices
  • Mobile user Objective System (MUOS)
  • Wideband Global SATCOM (WGS)
  • MILSTAR/AEHF
  • Commercial SATCOM satellites and constellations
  • Commercial SATCOM planning and management software
  • Joint SATCOM The best qualified candidates should have experience developing, planning, operating, controlling, and/or Management and Planning System (JSMPS)
  • Joint Integrated SATCOM Tool (JIST)
  • Joint SATCOM Management Enterprise (JSME)
  • Enterprise Management and Control (EM&C)
  • SATCOM Ordering, Management & Situational Awareness Tools (SOMSAT)
  • Joint Spectrum Interference Resolution (JSIR)
  • Satellite Database - Management Tool (SDB-MT)

In compliance with pay transparency requirements, the salary range for this role in Colorado state is $63,500-$117,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

• health and disability insurance
• 401(k) match
• flexible spending accounts
• EAP
• education assistance
• parental leave
• paid time off
• company-paid holidays

The application window for this position will close on 12/31/2026.

We are proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

L3Harris Technologies is an E-Verify Employer.