Specialist, Technical Project Management

Merck; West Point (PA); Hybrid; USD 87,000 - 137,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement plan

Paid holidays and vacation

Job summary

Merck is seeking a Product Analyst for the Integrated Trial Monitoring product. You will work with stakeholders across the company to uncover user needs, design tests, and ensure IT solutions deliver value.

The role emphasizes agile delivery, backlog management, and cross-functional collaboration to support the clinical trials process. You will partner with Product Users, Product Managers, and Tech Leads to enable adoption and growth of the IT solutions, with a focus on documentation and

Qualifications

• HS Diploma required.
• 5+ years of experience in product management or product/business analysis.
• Experience working within a global team and with diverse stakeholders.

Responsibilities

• Gather and communicate user needs across stakeholders.
• Plan, design, and conduct testing activities for IT solutions.
• Maintain a healthy backlog of epics, features and user stories.
• Collaborate with squad members to ensure high-quality product delivery.
• Document business processes and trace requests to responses.

Skills

Product management

Business Analyst

Global collaboration

English communication

Education

HS Diploma

Job description

Job Description

As a Product Analyst within the Integrated Trial Monitoring Product, you will work across our area supporting programs which enable our business partners to operate without obstacles. You will build expertise on system validations and will have the opportunity to learn the end-to-end clinical process.

You will work with stakeholders at all levels across our company to uncover and communicate user needs. You will be instrumental in planning, designing, and conducting testing activities, engaging support teams, and compiling critical content for training and communication to users.

You will apply a structured approach to discover, document, and manage business process and stakeholder needs. You will also gather insight into user journey, behavior, motivation, unarticulated problems, unmet needs and pain points.

You will work side by side with Business Stakeholders, Product Users, Product Managers, and Technical Leads and you will be providing close support to ensure that the IT solutions are both valuable and viable.

Additionally, You Will

• Gather documentation related to the business process in clinical domain, document business/user needs and trace requests and responses to requests
• Continuously broaden your expertise in the Clinical Trials business domain
• Leverage business and user insights to form solutioning ideas and make prioritization decisions to maximize the value of the IT solutions
• Work with the business to identify business value for our initiatives and determine the best way to measure that our solutions achieve the targeted business value
• Be accountable for enablement, adoption, and growth of the Integrated Trial Monitoring product
• Build knowledge of the existing solutions through IT communities and leverage these for the benefit the business stakeholders
• Partner with squad members including but not limited to scrum masters, technical lead(s) and development team to manage high-quality product delivery leveraging Agile SDLC methodology
• Work closely with stakeholders to ensure a healthy backlog of well-formed epics, features and user stories are maintained, which align with the overall roadmap and serve as requirements for the delivery squad
• Follow and apply the Product Model principles to maximize the business value

Position Qualifications

Education Minimum Requirement:

• HS Diploma required.

Required Experience And Skills

• 5+ years of experience as a Product management, Product/Business Analyst or similar role
• Experience with working within a global team
• Open and receptive to listening, able to ask thoughtful questions
• Curious and persistent, able to discern pain points, simplify complex problems, conducting root cause analysis and identifying recommendations for improvements
• Critical thinker who can effectively balance the needs of stakeholders and users, embracing new ideas/evidences to foster a collaborative atmosphere
• Able to adapt to rapidly changing technology and apply it to business needs
• Ability to understand business issues and needs, and easy rapport with peers and executives
• Able to keep work on confidential projects within a select group and maintain confidences
• Adept at managing diverse relationships across expertise, geography, and culture, regardless of organizational hierarchy
• Great organization skills with the ability to manage competing priorities and coordinate activity and responses among multiple people/groups
• Self-driven with the ability to work in a self-guided manner
• Outstanding English (written and verbal) communication skills – able to effectively communicate complex concepts in simple ways

Desired Experience And Skills

• Prior experience in the pharmaceutical industry
• Understanding of the Clinical Trials domain from the data collection and management perspective
• Experience with GxP validations, System Development LifeCycle (SDLC) or working with SaaS and COTS vendors

Required Skills

Business Documentation, Business Management, Business Performance Management, Business Processes, Business Process Management (BPM), Business Requirements Documentation (BRD), Measurement Analysis, Portfolio, Programme, and Project Support, Product Management, Program Management, Project Management, Project Management System, Risk Management, Stakeholder Engagement, Stakeholder Relationship Management, Technical Management, Technical Projects, Waterfall Model

US And Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

Requirements

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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The salary range for this role is

$87,300.00 - $137,400.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

San Francisco Residents Only:

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

No

Travel Requirements

No Travel Required

Flexible Work Arrangements

Hybrid

Shift

Not Indicated

Valid Driving License

No

Hazardous Material(s)

N/A

Job Posting End Date

09/14/2026

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R406923