Specialist Systems Application (SAP Functional Analyst)

Röchling Automotive; Duncan (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Referral program

Relocation assistance

Vision insurance

Job summary

A leading automotive solutions provider is seeking a Specialist Systems Application (SAP Functional Analyst) to join its team in Duncan, South Carolina. This role involves supporting end users, resolving technical issues, and ensuring documentation accuracy. Candidates should have a Bachelor's degree in IT or related fields, with 2-4 years of application support experience and strong knowledge of SAP modules. The company offers a variety of benefits including health and dental insurance, 401(k) plans, and relocation assistance.

Qualifications

• 2-4 years of experience providing application or system support.
• Experience in SAP environments preferred.
• Ability to create and maintain technical documentation.

Responsibilities

• Provide support to end users for application issues and training.
• Assist Application team with complex technical issues.
• Review and approve documentation created by Key Users.

Skills

Application or system support experience

SAP module understanding (FI, MM, SD, PP)

Problem-solving skills

Analytical skills

Excellent communication skills

Training experience

Collaboration skills

Continuous learning attitude

Education

Bachelor’s degree in Information Technology, Computer Science, or related

Tools

ServiceNow

Jira

Remedy

Job description

It is time for a new challenge. And time to arrive where you want to be. We have grown steadily, together as a team. Would you like to grow too? For us and with us? If you answered yes, we have career opportunities for you. Do you have what it takes to spur game‑changing innovation? Do you crave being a part of the solution, while enjoying training and learning opportunities? Then get ready to join the Roechling Automotive team and become part of the next chapter in our history. In our Akron location we are looking for an Specialist Systems Application (SAP Functional Analyst).

Where we need you

• Provide support to end users by addressing problems, new challenges, and assisting with the implementation of new processes, including creating documentation for reference.
• Assist the Application team in resolving complex technical issues and supporting SAP testing when necessary.
• As a Specialist in System Applications, we offer training, guidance, and collaboration with SAP Key Users, if applicable.
• Work closely with SAP Module Managers on a global scale to ensure alignment and efficiency.
• Ensure timely resolution of tickets (Incidents and Change Requests) in accordance with SLA, escalating issues when appropriate.
• Review ticket categorization and make any necessary adjustments for accuracy.
• Develop knowledge articles to empower end users with self‑service solutions.
• Continuously enhance technical skills and knowledge by collaborating with Senior Application Specialists and seeking external training opportunities when needed.
• Provide training to Key Users to ensure effective system usage.
• Review, assess, and approve documentation created by Key Users for accuracy and clarity.
• Prepare and share comprehensive documentation for Key Users and colleagues, ensuring it is accessible to the Application.

How to convince us

• Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, or a related field.
• 2–4 years of experience providing application or system support, preferably in SAP environments.
• Strong understanding of SAP modules such as FI, MM, SD, or PP.
• Experience using ticket management systems (e.g., ServiceNow, Jira, Remedy) and familiarity with ITIL processes.
• Excellent problem‑solving and analytical skills to resolve complex technical issues.
• Advanced English communication skills, both written and verbal.
• Proven ability to create and maintain clear technical documentation and user guides.
• Experience providing training and support to Key Users.
• Strong collaboration and teamwork skills with a customer‑focused mindset.
• Proactive attitude and commitment to continuous learning and process improvement.

What we offer

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Vision insurance

If this opportunity aligns with your experience and qualifications, we encourage you to apply for the role.

Products for lower fuel consumption and increased comfort

Röchling Automotive, with more than 4,700 employees, is your partner for integrated system solutions in the areas of aerodynamics, powertrain and new mobility. With 39 locations on 4 continents, we are positioned globally. Our engineers, located in 4 engineering centers globally, are working with almost all vehicle manufacturers solving the challenges of the automotive industry to reduce emissions, weight and fuel consumption.

Aerodynamics
Through the reduction of driving resistances Aerodynamics helps to reduce CO2 emissions and energy consumption. Our lightweight underbody panels and active grille shutters systems set industry benchmarks.

Powertrain
The surrounding systems of the engine also play a role in further reducing emissions. Air intake systems, water systems and exhaust after treatment using SCR tank systems are innovations of Röchling Automotive which stand for greater efficiency.

New Mobility
New automotive energy sources such as battery systems and fuel cells drive the automotive industry and Röchling ahead. Our new mobility solutions can currently be found in vehicles from various manufacturers. We are focused on new concepts such as inductive charging systems, while also vigorously researching lightweight solutions.

We connect and combine competences to provide full service at the highest quality, locally and globally, for our customers, true to our motto "Boost your efficiency".

In the Automotive division, you will shape the mobility of tomorrow. System solutions in the areas of Battery Solutions, Structural Lightweight, Aerodynamics and Propulsion. This means: We protect the environment while also improving the driving experience of millions of vehicles.

The Röchling Group has been shaping industry. Worldwide. For more than 200 years. We transform the lives of people every day with our customized plastics: they reduce the weight of cars, make medication packaging more secure and improve industrial applications. Our workforce of 11.681 people is located in the places where our customers are – in 83 locations in 25 countries.