Specialist, Strategic Management Operations - Hybrid, Chicago

AbbVie Inc.; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

AbbVie Inc. is seeking a Specialist in Strategy Management Operations to enable scalable digital solutions across Clinical Sciences and the enterprise. You will leverage AI, automation, and digital collaboration to transform knowledge sharing and workflows.

The role requires partnering with stakeholders to translate business needs into practical digital capabilities and drive adoption across teams. Responsibilities include designing and governing knowledge management platforms, maintaining

Qualifications

• Experience in knowledge management, digital collaboration, operations, IT, business process improvement, or digital transformation.
• Strong written and verbal communication with attention to detail.
• Advanced proficiency with Microsoft 365 tools (Excel, Word, PowerPoint, Outlook, OneDrive, Teams).
• Experience with SharePoint, including site design, content management, and governance.
• Demonstrated ability to learn and apply new technologies in a changing environment.
• Familiarity with AI-enabled tools, automation platforms, or workflow technologies.

Responsibilities

• Design, implement, and govern knowledge management and digital collaboration solutions to help teams find, share, and reuse information.
• Develop and govern SharePoint sites and collaboration hubs for projects and enterprise initiatives.
• Ensure portals and sites remain current, aligned to AbbVie branding and standards, improving discoverability.
• Coordinate and support project activities and stakeholder engagement for successful delivery and adoption.
• Act as internal consultant translating business needs into practical digital solutions and advising teams on best practices.

Skills

Knowledge management

Digital collaboration

Operations

IT

Process improvement

Digital transformation

Communication skills

AI-enabled tools

Education

Bachelor’s degree

Tools

Microsoft 365

SharePoint

Job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Specialist, Strategy Management Operations is a key contributor on the Global Knowledge Management & Digital Collaboration (GKMDC) team, supporting Clinical Sciences by leveraging digital tools, automation, and emerging technologies—including AI to transform ways of working.

This role focuses on enabling modern, scalable, and user‑centered digital solutions that improve how teams collaborate, manage knowledge, and execute work. This role partners closely with stakeholders across Clinical Sciences and the enterprise to translate business needs into effective digital capabilities, accelerate adoption of new technologies, and ensure knowledge and best practices are shared broadly.

The position plays an active role in executing GKMDC’s strategy by contributing to initiatives across knowledge management, digital collaboration, AI‑enabled tools, automation, and continuous improvement, while remaining informed on emerging technology trends and applying them thoughtfully to real business challenges.

Key Responsibilities

Digital Transformation, AI & Technology Enablement

• Support the adoption and effective use of AI‑enabled tools and advanced digital technologies (examples: automation platforms and collaboration solutions) to improve efficiency, decision‑making, and user experience across Clinical Sciences.
• Partner with stakeholders to identify opportunities where digital tools, automation, or AI can streamline processes, reduce manual effort, and enhance knowledge sharing.
• Stay current on emerging technologies, platform enhancements, and digital trends, proactively identifying opportunities to pilot or apply new capabilities within GKMDC‑supported solutions.

Knowledge Management & Digital Collaboration

• Design, implement, and govern knowledge management and digital collaboration solutions that enable teams to find, share, and reuse information effectively.
• Develop, maintain, and govern SharePoint sites, digital workspaces, and collaboration hubs that support projects, programs, communities of practice, and enterprise initiatives.
• Ensure key portals, channels, and sites remain current, relevant, and aligned to AbbVie brand and GKMDC standards, preventing content stagnation and improving discoverability.
• Coordinate and support project activities, communications, and stakeholder engagement to ensure successful delivery and adoption.

Enterprise Partnership & Knowledge Sharing

• Partner with teams across Clinical Sciences and the enterprise to deliver scalable digital solutions and promote consistent ways of working.
• Actively share knowledge, best practices, and lessons learned across teams and forums, helping drive reuse and enterprise‑level impact.
• Serve as a connector across initiatives, helping teams learn from one another and apply proven approaches more broadly.

Business Consulting & Change Enablement

• Act as an internal consultant, translating business needs into practical digital solutions and advising teams on effective use of collaboration and productivity tools.
• Coach and guide teams on platform best practices, governance expectations, and recommended ways of working, reinforcing consistent and meaningful tool usage.

Ways of Working & Continuous Improvement

• Identify opportunities to improve processes, workflows, and digital experiences through continuous improvement and technology‑enabled solutions.
• Operate effectively in a dynamic, fast‑evolving environment, adapting priorities as business and technology landscapes change.
• Promote inclusive collaboration and diversity of thought across initiatives.

Qualifications

• Relevant experience in knowledge management, digital collaboration, operations, IT, business process improvement, or digital transformation.
• Strong written and verbal communication skills with attention to detail.
• Advanced proficiency with Microsoft 365 tools (Excel, Word, PowerPoint, Outlook, OneDrive, Teams).
• Experience with SharePoint, including site design, content management, and governance.
• Demonstrated ability to learn and apply new technologies in a continuously evolving environment.
• Preferred
• Bachelor’s degree.
• Experience supporting cross‑functional or enterprise‑wide initiatives in a matrixed organization.
• Familiarity with AI‑enabled tools, automation platforms, or workflow technologies.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographiclocation,andwemay ultimately pay more or less than the posted range. This range may bemodified in thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligibleemployees.
• This job is eligible toparticipate in our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremains in the Company'ssoleandabsolutediscretion unless and until paid andmay bemodified at the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html