Specialist, Software

Presidio, Inc.; California, Pleasanton (MO, CA); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Software Specialist to act as a subject matter expert for Enterprise Licensing Agreement Offerings. In this role, you will collaborate with Business Development Managers to support the sales cycle and enhance customer satisfaction. You will manage subscription modifications, vendor registrations, and renewals while staying updated on Cisco licensing changes. This position offers an exciting opportunity to be part of a team that shapes the future of technology through AI-driven solutions and digital transformation. If you're ready to innovate and drive impact, this role is perfect for you.

Qualifications

• 3-5+ years of Software, Licensing, or Services sales experience.
• Proven history in customer service satisfaction and sales achievements.

Responsibilities

• Support existing customer install base by creating subscription modification orders.
• Assist business development managers with tasks to support the EA sales cycle.

Skills

Cisco Software Licensing

Customer Service

Sales Achievements

Communication Skills

Task and Goal-oriented Initiatives

Education

Bachelor's Degree in Technology or Business

Military Experience

Job description

Description

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insight.

The Role

Software Specialist

Job Summary:

As a Software Specialist, you will be responsible for acting as a subject matter expert for Presidio's Enterprise Licensing Agreement Offerings, working in conjunction with the Business Development Managers, to support the Enterprise Agreement sales cycle and accelerate our Cisco EA initiative.

Travel Requirements: This position does not require any travel.

Responsibilities Include:

• Support the existing customer install base by creating subscription modification orders as needed.
• Create vendor registrations and deals to assist the sales cycle for Enterprise Agreements.
• Model subscription changes to help prepare for True Forwards and customer expectations.
• Remain current on all Cisco licensing and process changes related to software subscriptions and enterprise agreements.
• Keeps management informed by submitting activity and results reports, such as weekly status, and monthly and annual territory analyses.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Review existing subscription base to plan and maintain proper renewals and sales opportunities for existing subscriptions.
• Complete subscription and EA renewals for agreements within a threshold.
• Complete documentation tasks for acquiring customer letters as well as end user information forms.
• Assist business development managers with tasks to support the EA sales cycle.
• Create routine reporting deliverables for both Presidio and Cisco tracking.

Required Skills and Professional Experience:

• Knowledge of Cisco Software Licensing and Features for the following Software Enterprise Agreements:
• Collaboration Licensing Agreements
• Security Enterprise Agreements
• Digital Infrastructure Licensing including Switching, Routing, and Wireless
• Data Center and Virtualization Software Agreements
• An existing product knowledge and the desire to learn about new solutions
• Proven history in customer service satisfaction and sales achievements
• Ability to meet and exceed goals and targets
• Excellent communication skills and a drive for task and goal-oriented initiatives
• Bachelor's degree in technology or business preferred, or related work or military experience
• 3-5+ years of Software, Licensing, or Services sales experience

Your future at Presidio

Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team shaping the future.

Ready to innovate? Let's redefine what's next—together.

About Presidio

Presidio is committed to hiring the most qualified candidates and fostering an inclusive culture. We encourage applicants from all backgrounds, including underrepresented and marginalized communities. Diversity of skills and thought is vital to our success.

At Presidio, speed and quality meet technology and innovation. We are a trusted partner across industries, with expertise in AI, automation, security, networking, digital transformation, and cloud computing. We develop custom applications, provide managed services, enable data insights, and build solutions that drive strategic outcomes globally. For more information, visit www.presidio.com.

Additional Information

Applications are accepted on a rolling basis.

Presidio is an Equal Opportunity Employer and VEVRAA Federal Contractor. All qualified candidates will be considered regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identity, or any other protected characteristic.

For more details on discrimination protections, visit this link.

If you require accommodations during the application process, please contact [e-mail].

Presidio is a VEVRAA Federal Contractor and requests priority referrals of protected veterans. Please direct referrals to the same email.

Massachusetts applicants are advised that requiring or administering lie detector tests is unlawful and may result in penalties.

We do not accept unsolicited agency resumes. Resumes sent without a request will not be considered, and we are not responsible for fees related to unsolicited submissions.