Specialist – Server Administrator - Office of Information Technology Services

Suffolk County Community College; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Specialist – Server Administrator to join their Office of Information Technology Services. This full-time role involves managing IT systems, ensuring server maintenance, and providing exceptional support to end-users. The ideal candidate will thrive under pressure and possess strong customer service skills while working collaboratively in a dynamic team environment. With a commitment to serving a diverse student population, this position offers a unique opportunity to contribute to innovative educational solutions and enhance the technological infrastructure of a leading community college. If you are passionate about technology and education, this role is perfect for you.

Qualifications

• 5+ years of overall IT experience with server and system administration.
• Experience in operating and maintaining servers in an enterprise environment.

Responsibilities

• Install, maintain and repair all server hardware and software.
• Support end-users through troubleshooting and account maintenance.
• Assist with business continuity planning and risk management.

Skills

Server Administration

Customer Service

Identity Management

Troubleshooting

Data Analysis

Education

Master’s degree in Information Technology

Bachelor’s degree in Information Technology

Tools

Virtualization

Cloud Architecture

Mail Applications

Job description

TITLE: Specialist – Server Administrator - Office of Information Technology Services

CAMPUS: Ammerman Campus in Selden

TYPE OF APPOINTMENT: Full-Time

RANK: Specialist

POSITION DESCRIPTION:

Suffolk is the largest community college in the State University of New York (SUNY) system, enrolling more than 22,000 students at its three campuses in Selden, Brentwood, and Riverhead, as well as its Culinary Arts Center in Riverhead. Established in 1959, the College offers a wide array of transfer-oriented associate degrees in the liberal arts and sciences; business; communications and the arts; computing and cybersecurity; health sciences; and many other areas. Career-facing degrees and certificates are offered in allied health professions, automotive technology, culinary and baking, manufacturing, and many other areas. The college provides high school concurrent enrollment opportunities to thousands of students each year through both the New York Beacon program and through on-campus early college classes. Designated by the U.S. Department of Education as a Hispanic Serving Institution, Suffolk enrolls thousands of students in English Language Learning courses, and also serves more service veterans and military-connected students than any other college in the SUNY system.

SUNY Suffolk is searching for a full-time (12-month) Specialist position in the Office of Information Technology Services, beginning immediately on the Ammerman Campus in Selden. Suffolk County Community College provides open access to exceptional educational opportunities and is committed to serving a diverse student population in a variety of degree and career programs. This is a Unit III position covered under the Faculty Association of Suffolk County Community College collective bargaining agreement with the college.

The Server Administrator Specialist position will report to the Associate Director of Infrastructure Services and be responsible for managing IT systems with respect to maintenance, installation, and administration; identity management, user security, and directory services; and application installation and administration. The ideal candidate will demonstrate the ability to work well under pressure, have excellent customer service skills, and be able to work collegially and effectively in a team environment. This position may require some evening and weekend work.

Job Responsibilities:

• Install, maintain and repair all server hardware and software and provide support, monitoring, testing and troubleshooting server hardware and software problems.
• Collect and analyze data and information to make recommendations regarding server, security platforms and software specifications, including costs and completion times.
• Perform and coordinate hardware upgrade/replacement along with vulnerability scanning, security audits, patching and upgrading of all software on servers.
• Maintain both on-premises and cloud-based solutions for communication and collaboration.
• Support the end-user community through troubleshooting, account maintenance, and collaboration with Help Desk staff.
• Contribute to and provide guidance and technical expertise for activities such as:
  • Design and deployment of functional and secure IdAM solutions
  • Design and deployment of Mail transport and cloud-based applications
  • Address challenges associated with access control solutions such as role-based access control
  • Federated identity with external systems utilizing multiple identity protocols
  • Work with college data owners to establish, maintain, and optimize role-based access control across the organization
  • Participate in regular security and compliance audits related to system access
  • Develop and implement methods for management, monitoring and tracking of access to information resources
• Assist the Associate Director of Infrastructure Services with business continuity planning and risk management within the context of Data Center operations.
• Work with outside vendors and college IT groups to maintain hardware and software for Data Center operations.
• Respond to emergency failures due to facility outages.
• All other duties assigned by the Administrative Director of Infrastructure Services, related to the needs of the department and/or the needs of the college.

MINIMUM QUALIFICATIONS:

• A Master’s degree in Information Technology or related field with a minimum of five (5) years of overall IT experience, or alternatively, a Bachelor’s degree in Information Technology or related field with a minimum of six (6) years of overall IT experience, including experience in server and system administration, installation, configuration and maintenance in an enterprise environment; supporting and maintaining network protocols in a server environment.

• Three (3) years of overall experience in operating and maintaining servers (in an enterprise environment); supporting and maintaining directory services, and supporting and maintaining mail applications.

All required experience must be within the last fifteen (15) years.

Preferred

• Experience in Virtualization
• Supporting and maintaining storage applications
• Building and supporting IdAM systems
• Experience in Cloud Architecture
• Project Management experience
• Certification in information security, networking or server management
• Experience working in higher education

HIRING SALARY:

This is a Unit III position covered under the Faculty Association of Suffolk County Community College collective bargaining agreement with the College.

The New York State Retirement and Social Security Law requires retirees of a public pension plan within the State or City of New York to disclose prior public employment and pension plan history for the purpose of establishing a retiree’s eligibility for employment.

NON-DISCRIMINATION NOTICE:

Suffolk County Community College does not discriminate on the basis of race, color, religion, creed, sex, age, marital status, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, equal pay compensation-sex, national origin, military or veteran status, domestic violence victim status, criminal conviction or disability in its admissions, programs and activities, or employment. This applies to all employees, students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting either of the Civil Rights Compliance Officers/Coordinators listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

The following persons have been designated to handle inquiries regarding the College's non-discrimination policies:

Civil Rights Compliance Officers
Christina Vargas
Chief Diversity Officer/Title IX Coordinator
Ammerman Campus, NFL Bldg., Suite 230
533 College Road, Selden, New York 11784-2899
[e-mail]
[phone]

or

Dionne Walker-Belgrave
Affirmative Action Officer/Deputy Title IX Coordinator
Ammerman Campus, NFL Bldg., Suite 230
533 College Road, Selden, New York 11784-2899
[e-mail]
[phone]

In an emergency, contact Public Safety to make a report 24 hours a day/7 days a week by calling [phone] or dialing 311 from any College phone.

APPLY TO: Interested applicants should apply online by clicking on the button below: