Specialist, Residential Care (24hrs/week 11pm-7am)

Signature Health Inc.; Mentor (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Loan forgiveness program

Professional development

HealthJoy access

Job summary

Signature Health Inc. is seeking a Specialist, Residential Care in Mentor, Ohio to provide direct care-support services within a residential facility.

You will work with the Clinical Team to support treatment plans and ensure a positive therapeutic milieu. Responsibilities include assisting with meals, activities, transportation, and medication self-administration, plus documenting shifts and participating in team meetings.

Qualifications

• High school diploma required.
• 1+ year experience in residential facility or health care setting.
• Ohio driver’s license and proof of insurance required.
• AHA BLS certification required.
• Knowledge of behavioral health setting preferred.

Responsibilities

• Promote a positive therapeutic milieu and engage with residents.
• Provide daily support and care, assist meals, activities, transport, and medication self-administration.
• Document shifts in the communication log and report at shift change.
• Participate in team meetings and support reinforcement of the treatment plan.
• Identify and report maintenance issues to the Manager or Supervisor.
• Clean and sanitize public areas each shift and as needed.
• Prepare incident reports as requested and per agency rules.
• Screen incoming visitors and verify approved visitors log or Family Program Visitors Pass.
• Demonstrate sound judgment for residents’ well-being.
• Respond to emergencies using appropriate techniques.
• Comply with policies, HIPAA, and training; attend meetings and development programs.
• Maintain attendance and punctuality per Signature Health policies.
• Maintain required certifications; may perform remote services as assigned.

Skills

Residential care experience

Driver's license

Behavioral health knowledge

Education

High School Diploma or equivalent

AHA BLS certification

Job description

Description

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

• Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Professional Development Support

SCOPE OF ROLE

Reporting to the Supervisor/Manager, Residential Services, the Specialist, Residential Care provides direct care-support services to clients in a residential facility. Working closely with the Clinical Team, the Specialist, Residential Care will operationally support the facility, supervise the residents in the completion of their daily tasks, and support a positive therapeutic milieu. The Specialist, Residential Care serves as an integral part of the multi-disciplinary treatment team, providing information to the clinical team to facilitate development and execution of resident treatment plans.

HOW YOU’LL SUCCEED:

• Promote a positive and supportive therapeutic milieu at all times, remaining actively engaged with residents and staff.
• Provide daily support and care to residents, including but not limited to: assist in preparing and serving meals and snacks, engage residents in social/recreational activities (at least one per shift), transport/escort residents to appointments and activities, and monitor and support residents in the self-administration of medication, documenting their administration in the electronic health record.
• Document each shift in the communication log and provide a verbal report to team members at shift change.
• Participate in team meetings with the clinical team, providing observations on resident functioning and receiving information to facilitate reinforcement of the treatment plan.
• Identify and report house maintenance issues to the Manager, Supervisor, or House Coordinator for Residential Services.
• Clean and sanitize all public areas of the facility, each shift and as needed.
• Prepare client major incident and incident reports as requested and in accordance with agency rules and regulations.
• Assist in screening incoming visitors ensuring that visitors are on the approved visitors log or have a Family Program Visitors Pass in order to gain entrance.
• Demonstrate solid judgment for the well-being of residents when decisions arise.
• Respond to emergency situations as needed, utilizing appropriate techniques when possible.
• Must comply with all agency policies and procedures, maintain all aspects of HIPAA, promote patient confidentiality and right to privacy, complete and adhere to compliance training provided by Signature Health, complete all productivity/documentation requirements, and participate in all assigned staff meetings and development programs.
• Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
• Maintain certifications as required by regulatory bodies.
• All activities are to be conducted with the consultation and assistance of the Manager or Supervisors for Residential Services.
• Other duties as assigned, which may include the requirement to perform remote services.

Requirements

KNOWLEDGE & EXPERIENCE:

• High School Diploma or equivalent required.
• 1+ year of experience working in a residential facility or health care setting required.
• Valid unencumbered Ohio driver’s license and proof of driver’s insurance required.
• American Heart Association (AHA) Basic Life Support (BLS) certification required.
• Knowledge or specialized training/experience in behavioral health setting preferred.

WORKING CONDITIONS

• Work is normally performed in a typical interior/office/clinical work environment.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
• Possible exposure to blood borne pathogens while performing job duties.
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are considered but not guaranteed to be approved. Signature Health is a drug‑free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre‑employment drug screen.