Specialist - Rebate Operations and Assurance

Novo Nordisk; Plainsboro Township (NJ); On-site; USD 83,000 - 150,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life Insurance

Disability Insurance

401(k) plan

Tuition Reimbursement

Flexible vacation

Parental leave

Job summary

Novo Nordisk in Plainsboro, NJ, is seeking a Rebate Operations Analyst to support rebate processing and business assurance activities. You will ensure timely payments for Commercial, Part D and Coverage Gap customers and provide analytical support for projects within Business Assurance.

The role reports to the head of Rebate Operations and works with Business Assurance, Strategic Pricing & Contracting, and external stakeholders. A strong data mindset and Excel/SQL skills are essential.

Qualifications

• Bachelor's degree or equivalent experience required.
• Advanced PC skills required.
• Knowledge of contracting and pricing and related processes.
• Data manipulation through third-party vendors for data scrubbing.
• Experience with financial or statistical tools to analyze contract data.
• Microsoft Access and advanced Excel skills required.
• SQL experience preferred.
• Minimum of 4 years relevant experience.
• Strong analytical, quantitative and qualitative analysis skills.
• Experience with Model N.

Responsibilities

• Assists customers and management with questions or problems arising with contracts and payments and troubleshoots accordingly.
• Assists with internal and external audits.
• Creates special reports and provides analysis support to management based on trends and needs.
• Ensures accurate reporting to finance and treasury (monthly reporting, reconciliations).
• Identifies performance trends and provides recommendations to management.
• Gathers missing claims data from customers.
• Processes and analyzes rebate payments and adjustments ($100K–$200M+).
• Prepares and provides contract reports to field sales and home office management.
• Ensures funds distribution and reporting to field sales and rebate customers.
• Reviews contract terms and ensures data reflects contract terms for processing.
• Recommends contract language to management.
• Formats incoming claims data and ensures proper format.
• Supports data loading and scrubbing efforts with external sources.
• Coordinates with external vendor to resolve data issues.
• Tracks data to ensure on-time payment.
• Files documentation for payments and contracts and updates records.
• Generates supporting reports for reconciliation.
• Implements enhancements for data validation and rebate systems.
• Creates and maintains rebate agreements.
• Keeps A/P vendor information updated; ensures timely payments.
• Ensures SLA compliance and Sarbanes-Oxley controls.
• Maintains membership and formulary linkages in rebate system.
• Participates in adhoc projects to ensure compliance across rebate operations.

Skills

Analytical skills

Financial analysis

Data manipulation

Excel

SQL

Model N

Attention to detail

Forecasting

Team collaboration

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Access

Job description

About The Department

The Finance & Operations department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance & Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?

The Position

This position supports rebate processing and business assurance activities under Rebate Operations & Insights. Ensures timely and accurate payment of rebate payments for Strategic and Non-Strategic customers for Commercial, Part D and Coverage Gap. Reviews and analyses the results of rebate calculations and identifies and reports status and exceptions. Provides analytical and consulting services in support of delivering and executing projects related to Business Assurance.

Relationships

The position reports to the head of Rebate Operations and works closely with Business Assurance, Strategic Pricing & Contracting and other field and home office stakeholders. External relationships include Managed Care & Medicare customers, Market Access and System Vendors.

Essential Functions

• Assists customers and management with questions or problems arising with contracts and payments and troubleshoots accordingly
• Assists with both internal and external audits
• Creates special reports and provides analysis support to management based on trends and needs
• Ensures accurate reporting to finance and treasury (i.e., monthly treasury reporting, monthly and periodic reconciliations to other reporting systems)
• Identifies and analyses performance trends and provides recommendations and insights to management
• Identifies missing claims data and works with customers in gathering and obtaining this data
• Inputs, reviews, validates, processes and analyzes rebate payments and adjustments ranging from $100K - $200M or more; ensures payments are paid within the required timeframes and conditions, as stated in the contractual agreements
• Prepares and provides contract reports (i.e., sales, rebate pricing, reconciliation) to field sales and home office management
• Responsible for proper distribution of funds and reporting to field sales and rebate customers
• Reviews and analyzes contract terms and conditions of contracts. Ensures data in validation and rebate systems reflect the contract terms for accurate processing
• Reviews and recommends contract language to management
• Formats incoming claims data (received on tape, diskette, etc.) from contract customers; manipulates data to ensure proper format
• Provides support for data loading efforts to ensure that all data received is loaded accurately and in a timely manner prior to data validation. Coordinates with external source for loading and scrubbing of rebate claims data
• Works with external vendor and customer to resolve data issues
• Provides support for ensuring all data is received and accurately tracked to ensure on time payment
• Provides support for ensuring all documentation for payments and contracts are filed and updated accurately
• Provides support for generating and distributing all supporting reports provided to the field and customers for reconciliation
• Assists with implementing enhancements for data validation and rebate systems
• Creates and maintains rebate agreements in the rebate system
• Ensures that A/P vendor information is updated accurately and that payments are issued as expected
• Ensures that all activities meet internal and/or external service level agreements and Sarbox controls
• Maintains membership and formulary linkages in rebate system
• Ad hoc Business Assurance reporting activities and active participation in adhoc projects to ensure compliance across rebate operations

Physical Requirements

0-10% overnight travel required.

Qualifications

• A Bachelor 's degree or equivalent experience required
• Advanced PC skills required
• Contracting and Pricing Knowledge and Expertise Required - Understands contracting concepts and processes and the impact of pricing activities on contracting. Applies knowledge of changes in laws and competitive landscape to make sound business decisions
• Data manipulation skills through a third-party vendor for data scrubbing
• Experience in using financial and/or statistical tools to analyse contract data required
• Microsoft Access and Advanced skills in Excel required
• SQL experience preferred
• Requires a minimum of 4 years relevant experience
• Strong analytical, quantitative and qualitative analysis skills required
• Strong skills with Model N
• Self-motivator who seeks to improve accuracy and efficiency of analytical work and business processes. Strong attention to detail required
• Planner and forecaster savvy with recognizing trends, establishing forward progress and focusing on the big picture as well as the small details

The base compensation range for this position is $83,400 to $150,200. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.

Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy and parental leave policy.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.