Specialist, Quality Assurance (MT, MLS)

QUEST DIAGNOSTICS INC; Roanoke (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

Quest Diagnostics is seeking a QA/Compliance Supervisor to support pre-analytical, analytical, and post-analytical processes onsite at Carilion Hospital locations in Roanoke, VA. Travel up to 25% and supervision of quality initiatives ensure adherence to CAP and CLIA standards.

You will coordinate QA activities, assist in proficiency testing, and contribute to continuous quality improvement within a matrix organization, reporting to the Technical Manager.

Qualifications

• CLIA '88 General Laboratory Supervisor qualification required.
• At least three years employment in a laboratory setting required.
• Experience with QA, statistical quality control, and accreditation requirements required.

Responsibilities

• Support internal inspection processes to ensure compliance with regulations and CAP accreditation standards.
• Serve as a resource regarding CLIA '88 and CAP standards.
• Assist and ensure enrollment and participation in proficiency testing; maintain instrument-to-instrument and method-to-method comparisons.
• Support QA meetings and Quality Improvement plans; monitor QA indicators; manage QA documentation and SOPs.
• Assist in reporting of Quality Issues and tracking of revised reports as per SOP.

Skills

Interpersonal skills

Writing skills

Lab operations understanding

Quality improvement

Change management

Organizational skills

Project management

Analytical skills

Technical skills

Computer skills

Matrix organization desirable

Multi-tasking desirable

Team motivation

Education

Bachelor’s Degree in chemical/physical/biological/clinical laboratory science or medical technology

Job description

Job Description

Support and coordinate efforts that foster quality and ensure that all pre-analytical,analyticaland post-analytical processes are consistent with our company values and mission.

This is an onsite position supporting our Carilion Hospital Locations.

Travel: Up to 25%

Responsibilities

Licensing and Accreditation

• Support the internal inspection process of the business unit, associatedlaboratoriesand specimen collection sites to ensure compliance with applicable federal, state, and local regulations, College of American Pathologists (CAP) accreditation requirements and Quest Diagnostics standards.
• Serve as a resource regarding Clinical Laboratory Improvement Amendments of 1988 (CLIA '88) regulations and CAP accreditation standards.

Proficiency Testing

• Assist and ensure enrollment and participation in proficiency testing for each test to include Corrective Action when necessary.
• Assist in maintaining a defined instrument-to-instrument, method-to-method, and laboratory-to-laboratory comparison process.

Quality Assurance/Quality

• Improvement Support and assist on monthly Quality Assurance (QA) meetings. Support each department's comprehensive Quality Improvement (QI) plan. Assist in maintaining and monitoring Quality Assurance specific quality indicators.
• Facilitate the preparation,distributionand review of the QA Manual.
• Support the Corporate Quality Surveillance Program, Patient Results Distribution Program, Best Practice Team Initiative/Database Changes VerificationProgramand other monitoring programs specifically assigned by National Quality Assurance. Quality Assurance Initiatives
• Assist in the prompt and complete reporting of Reportable Quality Issues in compliance with the Standard Operating Procedure (SOP).
• Assist in the complete tracking of revised reports in compliance with the SOP.
• Assist in any other duties as assigned by the Technical Manager.

Qualifications

Required WorkExperience:

• Qualification as General Laboratory Supervisor as defined by CLIA '88required
• At least three years employment in a laboratory setting required
• Experience with Quality Assurance, statistical Quality Control, and laboratory regulations/accreditation requirementsrequired.

Skills:

• Strong interpersonal communication skillsrequired
• Demonstrated strong writing and composition skillsrequired
• Understands clinical laboratory operationsrequired
• Able to effect Quality Improvement through problem solving skills and knowledge of quality tools required
• Able to manage changerequired Organization skillsrequired Project management skills required
• Analytical skills required
• Technical skills required
• Computer skills required
• Able to function in a matrix organization desirable
• Multi-tasking skills desirable
• Demonstrated success in motivating team members to reach objectivesdesirable

Education

• Bachelor’s Degree Chemical, physical, biological or clinical laboratory science or medical technology (Required)

Licenses and Certifications

• Certifications Qualification as General Laboratory Supervisor as defined by CLIA '88 (Required)
• MT/MLS required. (Medical Technologist / Medical Laboratory Scientist)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.