Specialist - Quality Assurance and Training

Young World Physical Education; Waco (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Young World Physical Education in Waco, Texas, seeks a Quality Assurance/Training Specialist to develop and oversee quality assurance protocols for custodial services. Your role will include conducting inspections, ensuring compliance with safety standards, and providing effective training to custodial staff.

Ideal candidates should possess a high school diploma or GED, strong communication, analytical skills, and the ability to work independently while supervising custodians. Previous experience in quality assurance or custodial services is preferred.

Qualifications

• Ability to lift heavy equipment.
• Previous experience in quality assurance or 2 years custodial services.

Responsibilities

• Develop and implement comprehensive quality assurance protocols.
• Conduct regular inspections of school facilities.
• Provide training and guidance to custodial staff.

Skills

Ability to read, understand, and follow written instructions

Ability to operate cleaning equipment

Strong understanding of cleanliness, hygiene, and safety standards

Excellent analytical skills

Effective communication skills

Proficiency in using computer applications

Ability to work independently

Education

High school diploma or GED certificate

Tools

Buffer

Wet and dry vacuums

Mops

Brooms

Job description

Specialist - Quality Assurance and Training

Job ID: 5738004

Application Deadline: Posted until filled

Posted: May 26, 2026 7:00 PM (UTC)

Job Description

Job Title: Quality Assurance/Training Specialist

Wage/Hour Status: Non-exempt/ At-Will

Reports To: Lead Assistant Custodial Supervisor

Pay Grade: 307/240 days

Dept. / School: Custodial Services

Date Revised: August 2024

Primary Purpose

Develop, implement, and oversee quality assurance protocols and training for custodial services, conduct inspections and ensure compliance with regulatory standards.

Qualifications

• High school diploma or GED certificate
• Ability to read, understand, and follow written instructions for cleaning, maintenance, and safety procedures
• Ability to operate cleaning equipment and properly handle cleaning supplies
• Ability to lift heavy equipment
• Strong understanding of cleanliness, hygiene and safety standards applicable to educational institutions
• Excellent analytical skills with the ability to identify issues, analyze data, and implement solutions
• Effective communication skills, both verbal and written, with the ability to interact with diverse stakeholders in a positive and efficient manner
• Proficiency in using computer applications and software for documentation and reporting
• Ability to work independently, prioritize tasks, and manage time effectively

Experience

Previous experience in quality assurance, facility management preferred, or 2 years custodial services.

Major Responsibilities and Duties

1. Develop and implement comprehensive quality assurance protocols and procedures to ensure cleanliness, hygiene, and safety standards are consistently met.
2. Accept changes of assignment on a temporary or permanent basis at the request of the custodial services coordinator or supervisor.
3. Conduct regular inspections of school facilities including classrooms, corridors, and outside areas.
4. Assess cleanliness levels and identify areas of improvement.
5. Demonstrate ability to work with others in a positive, productive manner.
6. Inspect and maintain fire extinguishers in the buildings on a monthly basis.
7. Ensure compliance with health and safety regulations, school policies, and industry standards related to custodial services.
8. Maintain detailed records of inspection corrective actions taken, and ongoing compliance efforts.
9. Generate reports and provide regular updates to management on quality assurance activities and performance metrics.
10. Provide training and guidance to custodial staff on quality assurance protocols, best practices, and compliance requirements.
11. Offer ongoing support and reinforcement to ensure adherence to standards.
12. Identify root causes of quality issues and collaborate with relevant stakeholders to implement corrective and preventative actions.
13. Address any concerns or complaints related to cleanliness and hygiene promptly and effectively.
14. Drive continuous improvement initiatives by analyzing data, soliciting feedback, and implementing process enhancements to optimize efficiency and effectiveness.
15. Foster effective communication and collaboration with custodial staff, school administrators, faculty and other stakeholders to promote a culture of quality and accountability.
16. Perform other duties as assigned.
17. Require flexibility in working hours to accommodate inspections or trainings during non-standard hours or weekends, especially during special events or emergencies.

Supervisory Responsibilities

• Lead custodians
• Custodians

Equipment Used

• Buffer, wet and dry vacuums, mops, brooms, and any other equipment associated with custodial trade.

Working Conditions

• Tobacco Free

Mental and Physical Demands

• Maintain emotional control under stress; people intensive; frequent interruptions.
• Continuous standing, stooping, walking, climbing stairs/ladders, bending, pushing and pulling, grasping, squeezing, twisting, reaching (including overhead) must be able to lift and carry items weighing up to 75 pounds.
• Working indoors, outdoors, in extreme temperatures including hot and cold temperature swings, inclement weather, works with chemicals, exposure to dust, and slippery or uneven walking surfaces.
• Will work within the school premises, conducting inspections and collaborating with custodial staff and other stakeholders.

Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify or delete any aspect of this job (or the position itself) at any time as it deems advisable.