Specialist - Quality Assurance

Regulatory Jobs; Rockaway (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Regulatory Jobs is seeking a Quality Assurance Specialist to support the Quality Management System (QMS) and ensure products, processes, and documentation meet regulatory requirements and quality standards.

You will assist in inspections, documentation control, complaint handling, and QMS maintenance to ensure product safety and effectiveness. The role includes training support, audits, and metrics reporting, with travel up to 20% and occasional lifting up to 35 pounds.

Qualifications

• Strong attention to detail and documentation accuracy.
• Familiarity with quality tools (CAPA, NCR, audits).
• Ability to read and interpret technical documents and drawings.
• Good organizational and time management skills.
• Proficiency in Microsoft Office and/or eQMS systems.
• Strong communication and teamwork skills.

Responsibilities

• Complaint Handling Support: assist intake, documentation, and processing of customer complaints.
• Support complaint investigations and ensure timely closure.
• Help ensure complaints are evaluated for reportability.
• Perform incoming, in-process, and final inspections of components and finished devices.
• Verify product conformity to specifications, drawings, and procedures.
• Record inspection results and ensure proper documentation in batch records (DHRs).
• Assist with the compiling and reporting of quality and regulatory metrics.
• Ensure training records are maintained and up to date.
• Support onboarding and training documentation for new employees.

Skills

Attention to detail

Documentation accuracy

Quality tools: CAPA, NCR, audits

Reading technical documents/drawings

Communication and teamwork

Education

Associate’s or Bachelor’s degree preferred

Tools

Microsoft Office

eQMS

Job description

Description

The Quality Assurance Specialist supports the Quality Management System (QMS) by ensuring products, processes,

and documentation comply with applicable regulatory requirements, internal procedures, and quality standards. This

role assists in inspections, documentation control, complaint handling, and quality system maintenance to ensure

product safety and effectiveness.

Primary Job Responsibilities

• Complaint Handling Support
• Assist with intake, documentation, and processing of customer complaints
• Support complaint investigations and ensure timely closure
• Help ensure complaints are evaluated for reportability

Inspection and Testing

• Perform incoming, in-process, and final inspections of components and finished devices
• Verify product conformity to specifications, drawings, and procedures
• Record inspection results and ensure proper documentation in batch records (DHRs)

Assist with the compiling and reporting of quality and regulatory metrics

Training Support

• Ensure training records are maintained and up to date
• Support onboarding and training documentation for new employees

Other duties may be assigned by manager.

Requirements

Qualifications

Education

• Associate’s or Bachelor’s degree preferred

Experience

• 0–3 years of experience in a regulated environment (medical device preferred)

Experience with ISO 13485 or FDA regulations is a plus

Skills and Competencies

• Strong attention to detail and documentation accuracy
• Familiarity with quality tools (CAPA, NCR, audits)
• Ability to read and interpret technical documents and drawings
• Good organizational and time management skills
• Proficiency in Microsoft Office and/or eQMS systems
• Strong communication and teamwork skills.

Travel and Other Physical Demands

• Travel of approximately 20%
• Must be able to occasionally lift and move items weighing up to 35 pounds