Specialist - Outreach and Recruitment FT

UNKNOWN; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Goodwill San Antonio seeks a Specialist – Outreach and Recruitment to support the Workforce Development Unit, representing programs at community events and building referral partnerships to connect participants with career training and job placement opportunities.

You will develop outreach plans, maintain stakeholder networks, and promote program participation, with flexible hours to support events and enrollment activities.

Qualifications

• 1–3 years experience in non-profit, social services, or workforce development.
• Experience in customer services and/or client engagement with at risk populations is a plus.
• Strong verbal and written communication; able to organize and present material.
• Experience in workforce development and community partnerships preferred.

Responsibilities

• Uphold and model Goodwill's mission, core values, and servant leadership.
• Develop a strategic and equitable outreach plan with the program manager.
• Implement outreach and recruitment plans to meet targets monthly, quarterly, and annually.
• Identify opportunities to incorporate participant voice in outreach activities.
• Maintain referral streams with community stakeholders and partners.
• Represent program at public events, community resource fairs, career fairs, and meetings.
• Follow up with no-show intakes and interested individuals.

Skills

Verbal communication

Written communication

Organization

Public speaking

Community outreach

Education

Associate's Degree

Bachelor's degree

Job description

Work for GOOD at Goodwill

• Do you want to make a difference in your community while earning a paycheck?
• Would you like to help your community and environment every day that you come to work?
• Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

Change Lives. Make a Difference.

POSITION SUMMARY

The Specialist – Outreach and Recruitment supports Goodwill San Antonio's Workforce Development Unit and is responsible for representing Goodwill Workforce Development programs and services at various community events, developing community referral partners, and connecting potential participants with the Goodwill Program that meets the participants needs. Goodwill San Antonio's Workforce Programs focus on Career training, Job placement, Reentry Services, and/or Opportunity Youth. This position supports the overall Mission of Goodwill To help Change lives through the power of work by connecting individuals to training opportunities and job placement supports.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Upholds and models Goodwill's mission, core values, and servant leadership philosophy.
• Assist the program manager with developing a strategic and equitable outreach plan.
• Effectively implements outreach and recruitment plan, meeting agency and program outreach and intake targets monthly, quarterly, and annually.
• Identifies and seeks opportunities to incorporate participant voice and involvement in outreach activities when appropriate.
• Tracks outreach efforts and monitors rates of return specific to various modes of efforts; flyers, events, referrals, and other communication streams.
• Prepares and presents program presentations with the goal of informing and recruiting participants to program.
• Represent and encourage program participation at public events, community resource fairs, career fairs, and community meetings.
• Develop and maintain referral streams with community stakeholders and partners
• Maintain knowledge of education, training, and employment opportunities available to eligible participants.
• Maintain an up-to-date list of community stakeholders and primary points of contact.
• Collaborate with partner organizations to align the outreach plan and overall program efforts.
• Support program events related to education, training, and employment.
• Maintain flexibility regarding work availability and hours to support representing program at various community events that align with program's target population.
• Follow up with individuals who no-show intakes and/or expressed interest but did not follow through with program enrollment.
• Accommodate business needs and objectives, other duties may be assigned by leadership.

REQUIREMENTS

• Associate's Degree. Bachelor's degree preferred. Equivalent work experience will be accepted in lieu of education.
• 1.-3 years experience in non-profit, social services, workforce development, career school or other related fields.
• Experience in customer services and/or client engagement with at risk populations a plus.
• Experience in education, career training, or job placement services a plus.
• Skilled in communicating verbally and writing effectively; skilled in organizing and presenting material.
• Experience in workforce development and community partnerships is preferred.
• Must maintain flexibility regarding work availability and hours to support program needs.
• Must be able to meet the physical requirements of the position.

Equal Opportunity Employer/Veterans/Disabled