Specialist, Order and Carrier Management

Pilot Thomas Logistics; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Pilot Thomas Logistics is hiring a Specialist in Order and Carrier Management in Knoxville, TN. The role involves creating orders, managing resource capacity, and coordinating with logistics to optimize freight costs.

Candidates should have a bachelor's degree in Business Administration or a similar field, along with 2+ years of related experience. Strong attention to detail and the ability to manage multiple orders simultaneously are essential.

Working conditions may require occasional lifting and long periods of computer use.

Qualifications

• 2+ years of experience in order entry, carrier management, or operation support in the energy or transportation industries preferred.
• Ability to work nights/weekends when required.
• Comfortable in an office environment with regular interaction with field/operations teams.

Responsibilities

• Accurately create orders and manage resource capacity.
• Oversee carriers to control freight costs and track trends.
• Prevent unplanned dispatches and coordinate with logistics.

Skills

Order entry

Carrier management

Operation support

Freight scheduling

Capacity planning

Attention to detail

Basic computer skills

Education

Bachelor's degree in Business Administration or similar

Job description

The Specialist, Order and Carrier Management involves accurately creating orders, managing resource capacity, overseeing carriers to control freight costs, tracking freight market trends, preventing unplanned dispatches, and coordinating with Logistics and Transportation to optimize fleet use.

• Enter / create all orders with accurate details to ensure LPO is set up for success.
• Manage capacity of internal and external resources to meet demands.
• Manage carrier base to grow, retain, and minimize external freight cost.
• Provide insight to freight market trends, rates and direction.
• Ensure there are no unplanned orders on the dispatch board every day.
• Utilize external capacity to meet the needs of customers, while providing feedback to Logistics and Transportation teams on when/where we can grow internal fleet.

Other Functions

• Special projects as requested.
• Perform other duties as assigned.
• 2+ years of experience in order entry, carrier management, or operation support in the energy or transportation industries preferred.
• Ability to work nights/weekends when required based on business need.
• Experience working with carriers, freight scheduling, or capacity planning.
• Basic computer skills and ability to learn new programs.
• High level of accuracy and attention to detail.
• Comfortable in an office environment with regular interaction with field/operations teams.
• Ability to prioritize and manage multiple orders simultaneously.
• Ability to pass a background and criminal records check along with a drug screen.

Education

Bachelor's degree in Business Administration or a similar field preferred.

Working Conditions

• Must be able to occasionally lift as much as ten (10) lbs.
• May be required to sit and review information on a computer screen for long periods of time.
• May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard.