Specialist, Opportunity, Inclusion & Belonging

goodwinprocter; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Goodwin Procter is seeking a Specialist in Opportunity, Inclusion & Belonging (OIB) to advance the firm’s employee experience through onboarding and integration programs. You’ll design and execute initiatives that foster an inclusive culture, collaborating with People Operations, Talent Acquisition, and IT to drive scalable experiences.

The role emphasizes cross-functional collaboration, project management, and leveraging data to improve onboarding and belonging across the firm.

Responsibilities

• Coordinate and support onboarding and integration experiences for new hires across business services and legal professional populations.
• Develop and maintain role-based onboarding journeys, resources, and guides to promote early engagement and productivity.
• Collaborate with managers and stakeholders to ensure onboarding readiness and a consistent employee experience.
• Schedule onboarding sessions, orientation activities, and key integration touchpoints.
• Create and update onboarding materials to reflect firm processes and best practices.
• Monitor onboarding activities and milestones, tracking progress and engagement.
• Work with People Operations, Talent Acquisition, HR Technology, Learning & Development, and IT on related systems and enhancements.
• Leverage technology and AI-enabled tools to improve efficiency, scalability, and the employee experience.
• Contribute to manager resources and communications to support successful onboarding and integration.
• Stay informed on trends in onboarding, employee experience, and workforce integration.

Job description

Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.

Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best Business Team" by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

The Specialist, Opportunity, Inclusion & Belonging (OIB) plays a key role in advancing the firm's employee experience through onboarding and integration programs, inclusion initiatives, and culture-building efforts.

The Specialist supports the design, execution, and continuous improvement of onboarding and integration experiences while contributing to broader OIB programs and initiatives. Through effective project management, stakeholder collaboration, communications, data analysis, and operational excellence, this role helps ensure employees are successfully integrated into the firm and equipped to thrive.

The ideal candidate is a proactive, service-oriented professional who thrives in a collaborative environment, is comfortable managing multiple priorities, and approaches work with a systems-thinking mindset. They are skilled at connecting people, processes, and technology to create scalable, inclusive, and engaging employee experiences that strengthen culture, connection, and belonging.

What You Will Do:

Onboarding & Integration

• Coordinate and support the delivery of the firm's onboarding and integration experience for new hires across business services and legal professional populations.
• Implement and maintain role-based onboarding journeys, integration plans, and resources that promote early engagement, productivity, and connection.
• Partner with managers and key stakeholders to support onboarding readiness and drive a consistent employee experience.
• Coordinate onboarding programming, orientation sessions, welcome activities, and key integration touchpoints.
• Develop, maintain, and enhance onboarding materials, communications, guides, and resources to ensure accuracy and alignment with firm processes.
• Support the continuous improvement of onboarding workflows, templates, and operational processes through feedback, data, and best practices.
• Gather and synthesize feedback from new hires, managers, and stakeholders to identify opportunities to improve onboarding effectiveness and integration outcomes.
• Monitor onboarding activities and milestones, helping track progress, participation, and engagement throughout the employee's transition into the firm.
• Partner with People Operations, Talent Acquisition, HR Technology, Learning & Professional Development, and IT to support onboarding-related systems, processes, and enhancements.
• Leverage technology, workflow automation, and AI-enabled tools to improve efficiency, scalability, and the employee experience.
• Contribute to the development of manager resources, tools, and communications that support successful onboarding and integration.
• Stay informed on emerging trends and leading practices related to onboarding, employee experience, and workforce integration.

Opportunity, Inclusion & Belonging Programs

• Support 4 Inclusion Network leadership teams through meeting coordination, materials development, communications, logistics, and follow-up activities.
• Develop and distribute internal resources, communications, presentations, and engagement materials that support OIB priorities.
• Build and maintain productive relationships with stakeholders across Human Resources, Communications, Marketing, Learning & Professional Development, Recruiting, and business teams.
• Support the development and maintenance of OIB-related content, tools, resources, and communications channels.
• Research and share emerging trends, insights, and best practices related to inclusion, belonging, employee experience, and workplace culture.
• Help manage firmwide distribution of OIB programming, campaigns, and awareness resources.
• Support special projects and strategic initiatives that advance departmental and firm priorities.

Data, Reporting & Continuous Improvement

• Prepare polished presentations, briefing materials, executive summaries, and communicatio