Specialist, Operations (Project Management)

1000 Merck Sharp & Dohme LLC; North Carolina; On-site; USD 79,000 - 125,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

MSD in Durham, NC is seeking a Specialist, Operations (Project Management) to coordinate project activities, maintain accurate information, support change controls and incident writing, and help teams complete actions to support PAI and filing readiness.

You will work across Operations, Quality, Engineering, Regulatory, and other functions, reporting to project leaders, with a focus on scheduling, governance, and continuous improvement in a regulated manufacturing environment.

Qualifications

• Bachelor's degree in Engineering, Science, Business, Project Management, or a related field.
• Minimum of two years of relevant experience in manufacturing, operations, quality, engineering, project management, or a related regulated environment.
• Demonstrated written and verbal communication skills, including the ability to create clear technical or business documentation.
• Ability to work independently, manage competing priorities, and elevate issues with clear recommendations.

Responsibilities

• Readiness Support Pre-Approval Inspection (PAI) and filing-readiness plans by tracking deliverables, owners, due dates, dependencies, and open actions.
• Maintain project and portfolio records, including project status, priorities, milestones, risks, resource needs, and dependencies.
• Coordinate Change Review Board logistics, agenda, intake tracking, and minutes with cross-functional partners.
• Author and coordinate incident and deviation records; support root-cause analysis and corrective actions.
• Develop and maintain integrated project schedules; produce routine schedule and milestone reporting.

Skills

Adaptability

cGMP compliance

Coaching

Column chromatography

Communication

Computer literacy

Continuous improvement

Data analysis

Data integrity

Engineering document management

EHS management

Equipment setup

GMP

Inspection readiness

Lean manufacturing tools

Learning agility

Manufacturing

Microsoft Project

Pre approvals

Process monitoring

Process optimization

Process troubleshooting

Product delivery

Project planning

Education

Bachelor's degree in Engineering, Science, Business, Project Management, or related field

Tools

Microsoft Project

Lean Six Sigma

Job description

Job Description

Our Manufacturing Operations teams make and supply products with a “Safety First, Quality Always, Inclusion for All” mindset and a focus on continuous improvement. Team members work within the local plant and across the global manufacturing network to support reliable, compliant delivery of high-quality materials and finished products. The Specialist, Operations (Project Management) supports the Durham manufacturing site by coordinating project activities, maintaining accurate project information, supporting change controls and incident writing, and helping teams complete actions to support PAI and filing. The role works with Operations, Quality, Engineering, Technical Operations, Automation, Regulatory, and other functions while receiving direction and coaching from project leaders and subject matter experts.

PAI and Filing Readiness Support

Readiness Support Pre-Approval Inspection (PAI) and filing‑readiness plans by tracking deliverables, owners, due dates, dependencies, and open actions. Update readiness trackers and dashboards so milestones, risks, gaps, and recovery actions are visible and current. Coordinate meetings, prepare materials, document decisions, and follow up with owners on assigned actions. Help organize inspection evidence, procedures, training records, and filing‑related documents for review by subject matter experts. Raise schedule, documentation, or compliance concerns promptly to the project manager or workstream lead.

Project Portfolio Management

Maintain project and portfolio records, including project status, priorities, milestones, risks, resource needs, and dependencies. Support project intake and portfolio review activities by gathering information and preparing standard summaries. Prepare status reports and dashboards using approved templates and data sources. Assist project leads with charters, action logs, risk registers, and project closeout documentation. Promote accurate, timely updates across project tools and reporting routines.

Change Review Board Leadership

Coordinate Change Review Board (CRB) logistics, including agenda preparation, intake tracking, meeting materials, minutes, and action follow‑up. Gather required information from cross‑functional partners to support assessment of proposed changes. Document decisions, conditions, owners, and due dates clearly and accurately. Track changes and open actions through implementation and closure; evolve overdue or blocked items. Support updates to CRB templates, metrics, and standard work.

Incident Writing and Investigation Support

Author and coordinate incident and deviation records in partnership with Operations, Quality, Engineering, Technical Operations, and other subject matter experts. Build clear, fact‑based event narratives and support problem definition, impact assessment, root‑cause analysis, corrective and preventive actions, and on‑time record progression. Facilitate investigation working sessions, track information requests and approvals, and maintain visibility to investigation milestones and potential delays. Apply strong technical writing practices to ensure records are concise, accurate, traceable, and aligned with applicable procedures and cGMP expectations.

Project Scheduling and Operational Excellence

Develop and maintain integrated project schedules that include activities, logic, dependencies, milestones, critical paths, constraints, and resource assumptions. Partner with workstream leads to update progress, evaluate schedule impacts, identify recovery options, and communicate forecast changes. Produce routine schedule and milestone reporting for project teams and governance forums, with emphasis on exceptions and decisions required. Support continuous improvement initiatives that strengthen planning, governance, cycle time, right‑first‑time performance, and execution reliability. Participate in site tier processes, gemba walks, readiness reviews, and other operational routines as assigned.

Core Competencies

• Project coordination, organization, facilitation, and action tracking.
• Clear written and verbal communication.
• Basic schedule, risk, and dependency management.
• Attention to detail and commitment to data integrity.
• Ability to collaborate across functions, ask questions, and elevate concerns appropriately.
• Adaptability, learning agility, and a continuous‑improvement mindset.

Qualifications

• Required Education, Experience, and Skills: Bachelor's degree in Engineering, Science, Business, Project Management, or a related field.
• Minimum of two years of relevant experience in manufacturing, operations, quality, engineering, project management, or a related regulated environment.
• Demonstrated written and verbal communication skills, including the ability to create clear technical or business documentation.
• Ability to work independently, manage competing priorities, and elevate issues with clear recommendations.

Preferred Experience and Skills

• Experience working in pharmaceutical, biologics, vaccine, medical device, or other regulated manufacturing environments.
• Familiarity with inspection readiness, regulatory filings, change control, deviations, investigations, or CAPAs.
• Experience with Microsoft Project or similar planning and tracking tools.
• Basic knowledge of cGMP, root‑cause analysis, FMEA, Lean, or Six Sigma methodologies.
• Lean Six Sigma certification or comparable project management or continuous‑improvement training.

Work Expectations

Periodic off‑shift or weekend support may be required based on business needs, inspection‑readiness activities, incident response, or project milestones. Travel: Up to 10% based on business needs.

Required Skills

Required Skills: Adaptability, Adaptability, cGMP Compliance, Coaching, Column Chromatography, Communication Sciences, Computer Literacy, Continuous Improvement Techniques, Data Analysis, Data Integrity, Engineering Document Management, Environmental Health and Safety (EHS) Management, Equipment Set Up, Good Manufacturing Practices (GMP), Inspection Readiness, Lean Manufacturing Tools, Learning Agility, Manufacturing, Microsoft Project, Pre Approvals, Process Monitoring, Process Optimization, Process Troubleshooting, Product Delivery, Project Planning {+ 9 more}

US and Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.

As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.

For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts

Primary Location

The primary location for this posting is: USA - North Carolina - Durham (Old Oxford)

Where required by law, the compensation range for this role is provided below. The salary range for the primary location of this role is: $79,200.00 - $124,700.00 This range reflects the Company’s reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Additional Locations

Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

Additional location(s) Compensation Information: San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A

Job Posting End Date: 11/18/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.