Specialist, Operations Planning (Hybrid)

1000 Merck Sharp & Dohme LLC; West Point (PA); Híbrido; USD 87.000 - 137.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision healthcare and

401(k)

Paid holidays

Vacation

Compassionate and sick days

Descripción de la vacante

MSD is seeking a Specialist, Operations Planning in West Point, USA to execute planning tasks for programs and workstreams in line with priorities and GMP/SOP requirements. The role emphasizes independent work with guidance for non-routine issues.

You will monitor inputs, dependencies, and risks, escalate issues promptly, and communicate status and constraints to stakeholders while supporting continuous improvement and knowledge sharing.

Formación

• Bachelor's or higher in a related field with minimum 3 years of relevant experience.
• HS Diploma or Associate's with direct clinical supply chain experience >8 years may be considered.
• Proven English proficiency with clear communication in writing and speaking.
• Initial relevant professional experience in supply chain, operations planning, clinical supply, manufacturing, packaging, or logistics.
• Experience with planning processes, business systems, data tracking, documentation, or cross-functional coordination preferred.
• Basic understanding of GMP, SOP, quality, or regulated business requirements advantageous.
• Experience using SAP or other ERP systems and Microsoft Office applications.

Responsabilidades

• Deliver assigned planning tasks and portions of larger programs on time and per priorities.
• Apply standard planning processes, tools, and SOP/GMP expectations to routine to moderately complex tasks.
• Organize activities, follow priorities, and inform managers of progress and needs.
• Escalate conflicts or decisions early when guidance is needed.
• Support planning execution and track inputs, dependencies, constraints, and items.
• Communicate progress, missing information, and potential continuity risks early.
• Monitor schedule, quality, compliance, capacity, or data issues and escalate blockers.
• Maintain accurate records and documentation; collaborate cross-functionally.

Conocimientos

Business Continuity Planning

Clinical Supplies Management

Data Analysis

Escalation Management

Inventory Control Management

Issue Management

Microsoft Applications

Microsoft Office

MRP Systems

Production Planning

Project Management

Six Sigma

Stakeholder Engagement

Supply Chain

Vendor Selection

Educación

Bachelor's degree in Supply Chain, Business Administration, Engineering, Life Sciences, or related field

HS Diploma or Associate's degree with direct clinical supply chain experience >8 years

Herramientas

SAP or other ERP systems

Microsoft Office applications (Excel, Word, Outlook, Teams)

Descripción del empleo

Position Summary

The Specialist, Operations Planning role is a P2 individual contributor role focused on reliable execution of assigned activities, support for larger programs or workstreams, clear communication of status and issues, and timely escalation with appropriate guidance. The role works independently on standard assignments and seeks guidance from the manager or senior colleagues for non-routine issues, conflicting priorities, or decisions outside assigned responsibility.

Key Responsibilities

Assigned scope delivery and priority execution: Deliver assigned planning tasks and portions of larger programs, projects, or workstreams in line with agreed priorities, timelines, and procedures. Apply standard planning processes, tools, systems, and SOP/GMP expectations to complete routine to moderately complex assignments. Organize own activities, follow agreed priorities, and keep manager or senior colleagues informed on progress, constraints, and support needs. Escalate conflicts, decisions, or trade-offs early when guidance or alignment is required.

Planning execution and business continuity support: Support planning execution for assigned portions of programs, processes, or workstreams. Track required inputs, dependencies, constraints, and open items related to own tasks. Communicate progress, missing information, workload concerns, or potential continuity risks early.

Performance, risk, and escalation management: Monitor assigned tasks for schedule, quality, compliance, capacity, or data-related issues. Flag conflicts, deviations from agreed plans, missing inputs, or blockers and provide relevant facts to support resolution. Escalate risks or decisions outside own responsibility promptly and follow guidance on next actions.

Stakeholder engagement and communication: Communicate status, open items, constraints, and support needs within assigned scope. Collect and clarify required inputs from business and functional partners. Provide accurate updates and contribute factual input to meetings or discussions when requested.

Knowledge sharing and team contribution: Share practical learnings, process updates, and useful information with colleagues. Support documentation, knowledge transfer, or onboarding activities when requested and within own experience. Apply team expectations, collaborate constructively, seek feedback, and elevate questions early.

Continuous improvement and transformation: Identify practical improvement ideas in own tasks, processes, documentation, or tools and share them with manager or senior colleagues. Complete assigned actions that support approved standardization, digitalization, or transformation activities. Apply new ways of working within own responsibilities and provide feedback on implementation challenges.

Qualifications and Experience

Bachelor's degree in Supply Chain, Business Administration, Engineering, Life Sciences, or a related field with a minimum of 3 years of relevant experience.

Candidates with HS Diploma or Associate's degree with direct clinical supply chain experience greater than 8 years may be considered.

Proven English proficiency is required, with the ability to communicate clearly in written and spoken English.

Initial relevant professional experience in supply chain, operations planning, clinical supply, manufacturing, packaging, logistics, or a related business environment.

Experience working with planning processes, business systems, data tracking, documentation, or cross-functional coordination is preferred.

Basic understanding of GMP, SOP, quality, or regulated business requirements is an advantage.

Experience using SAP or other ERP systems and Microsoft Office applications, particularly Excel, Word, Outlook, and Teams.

Ability to manage assigned deliverables, track priorities, and maintain accurate records and documentation.

Ability to work effectively in a cross-functional and international team environment.

Strong attention to detail, reliability, and ability to follow defined processes and procedures.

Interest in continuous improvement, standardization, digitalization, or process optimization activities.

Familiarity with clinical supply chain operations, packaging activities, labeling processes, or related regulated operations is an advantage.

MSJR Required Skills

• Business Continuity Planning (BCP)
• Clinical Supplies Management
• Data Analysis
• Escalation Management
• Inventory Control Management
• Issue Management
• Microsoft Applications
• Microsoft Office
• MRP Systems
• Production Planning
• Project Management
• Six Sigma
• Stakeholder Engagement
• Supply Chain
• Vendor Selection

US and Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. If you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement. We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts.

Primary Location

USA - Pennsylvania - West Point

Salary Range

$87,300.00 - $137,400.00

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days

Employment Details

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: 10%

Flexible Work Arrangements: Hybrid

Shift: 1st - Day

Valid Driving License: No

Hazardous Material(s): n/a

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description Conclusion

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.