Specialist medical records

Castle Biosciences, Inc.; Pittsburgh (Allegheny County); Remote; USD 50,000 - 70,000; Full time

Job summary

Castle Biosciences, Inc. is seeking a Reimbursement Specialist (Medical Records Focus) to work remotely. This role focuses on managing claim errors and communications surrounding medical reimbursements in a molecular diagnostic laboratory setting. Ideal candidates will have significant experience in health insurance billing and working with medical records to ensure successful documentation and appeals.

Benefits

20 Accrued PTO Days Annually

10 Paid Holidays

401K with 100% Company Match up to 6%

3 Health Care Plan Options + Company HSA Contribution

Company Stock Grant Upon Hire

Qualifications

• Two years of health insurance billing experience with medical records.
• Proficient in reading and interpreting payer policies.
• Experience with high volume claims processing.

Responsibilities

• Resolve claim errors and communicate with patients about medical records.
• Review insurance denials and submit customized appeal letters.
• Ensure compliance with medical documentation requirements.

Skills

Health insurance billing

Medical records interpretation

Claims handling

Job description

Castle Biosciences Earns a Top Workplaces USA Award for the Fourth Consecutive Year!

Learn more at www.CastleBiosciences.com

Castle Biosciences Inc. *is growing, and we are looking to hire a *Reimbursement Specialist (Medical Records Focus) working remotely from your home office based in the USA, with a start date prior to July 24, 2025.

A DAY IN THE LIFE OF Reimbursement Specialist (Medical Records Focus),

This role is responsible for resolving claim errors, communicating with clinicians and patients regarding medical records and appeals, and providing payers with requested or additional documentation to secure the highest level of reimbursement in a molecular diagnostic laboratory setting. The responsibilities include requesting relevant medical records from clinicians' offices, ensuring appropriate documentation is received, and conducting follow-ups when necessary. Additionally, the role involves reviewing medical records for key details, creating custom medical records and appeal cover letters, and making outbound calls to patients regarding consent and appeal requirements while effectively communicating the reimbursement process. The role also includes reviewing insurance denials, analyzing insurance company medical policies, and submitting customized appeal letters accordingly.

REQUIRED QUALIFICATIONS

• Minimum Requirements
• Two years of health insurance billing with experience in reviewing medical records, extracting key details, and populating custom medical records submissions to payers.
• Must have in-depth experience reading and interpreting medical record documents and payer medical policies to ensure the medical documents contain the key "medical necessity" criteria required and meet CMS medical documentation requirements.
• Experience handling a high volume of claims work on a daily basis (35 plus claims per day)
• Typing speed of 35 or more words per minute, with 90% or greater accuracy.
• One-year minimum experience as a medical/healthcare Reimbursement Specialist, with a role with one company.

*Please see the attached success profile for additional roles, responsibilities, and requirements.

TRAVEL REQUIREMENTS

• <5% as needed for training and meetings.

SCHEDULE

• Monday-Friday, 8:00 AM - 5:00 PM, non-exempt, working remotely from your home office based in the USA.

Why Castle Biosciences?

Exceptional Benefits Package:

• Excellent Annual Salary + 20% Bonus Potential
• 20 Accrued PTO Days Annually
• 10 Paid Holidays
• 401K with 100% Company Match up to 6%
• 3 Health Care Plan Options + Company HSA Contribution
• Company Stock Grant Upon Hire

READY TO JOIN OUR BIOTECH TEAM?

We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that this would be the right position for you, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

ABOUT CASTLE BIOSCIENCES INC.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [e-mail].

This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

** No third-party recruiters, please