Specialist, Marketing Programs

Carrier; Indianapolis (IN); On-site; USD 79,000 - 158,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid vacation days

Paid sick days

Paid personal leave

Paid holidays

Birth and adoption leave

Parental leave

Family and medical leave

Bereavement leave

Jury duty leave

Military leave

Purchased vacation

Tuition Assistance

Job summary

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, seeks a Marketing Programs Specialist to drive residential dealer and consumer programs and support growth.

The role collaborates across Marketing, Warranty, Sales, Finance, Digital, Legal, Customer Experience and IT to implement scalable programs, analyze performance, and deliver enhanced customer experiences through data-driven initiatives. Hybrid schedule: 3 days onsite, 2 remote.

Qualifications

• Bachelor’s degree required.
• 3+ years of experience in marketing programs, business operations, project management, product marketing, and/or consumer programs.
• 5+ years of experience in Microsoft Excel, PowerPoint, and data analysis tools.

Responsibilities

• Own the residential warranty program strategy and roadmap, partnering across Product, Sales, Finance, Digital, Customer Experience, Legal, Engineering, and IT to identify priorities and drive implementation.
• Lead warranty initiatives, policy enhancements, process improvements, and technology capabilities.
• Monitor industry trends, competitor offerings, customer insights, and business performance to identify differentiation opportunities and drive improvement.
• Evaluate program performance and develop recommendations to improve participation, customer experience, operations, and financial results.
• Lead implementation of new programs, policies, and process enhancements from concept through launch.
• Develop business cases and strategic recommendations supported by data and measurable outcomes.

Skills

Marketing programs

Business operations

Project management

Product marketing

Consumer programs

Excel

PowerPoint

Data analysis tools

Education

Bachelor’s degree

Tools

Microsoft Excel

PowerPoint

Data analysis tools

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About the role

The Marketing Programs Specialist is responsible for leading and optimizing residential HVAC dealer and consumer programs that support business growth, customer loyalty, and competitive differentiation. This role serves as a key liaison across Marketing, Warranty, Sales, Finance, Digital, Legal, Customer Experience and IT teams to develop, implement, and manage strategic programs, business processes, reporting solutions, and customer-facing experiences.

The ideal candidate combines strong project management skills, analytical thinking, and program leadership capabilities with the ability to translate business requirements into scalable operational solutions.

This position follows a hybrid schedule, with 3 days onsite and 2 days remote per week.

Role Responsibilities

• Own the residential warranty program strategy and roadmap, partnering cross-functionally with Product, Sales, Finance, Digital, Customer Experience, Legal, Engineering, and IT teams to identify priorities and drive implementation.
• Serve as business lead for warranty initiatives, policy enhancements, process improvements, and technology capabilities.
• Monitor industry trends, competitive warranty offerings, customer insights, and business performance to identify opportunities for differentiation and continuous improvement.
• Evaluate program performance and develop recommendations to improve participation, customer experience, operational efficiency, and financial results.
• Lead implementation of new programs, policies, and process enhancements from concept through launch.
• Develop business cases and strategic recommendations supported by data and measurable outcomes.

Required Qualifications

• Bachelor’s degree
• 3 + years of experience in marketing programs, business operations, project management, product marketing, and/or consumer programs
• 5 + years of experience in Microsoft Excel, PowerPoint, and data analysis tools

Preferred Qualifications

• Education and/or experience in Marketing, Business, Warranty, Finance, or Economics
• Experience managing cross-functional projects and stakeholder groups.
• Strong analytical and problem-solving skills.
• Experience building executive presentations and communicating recommendations to leadership.
• HVAC experience preferred

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 29 September 2026

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.