Specialist Manufacturing – Process Owner - Upstream / Downstream / Services

Amgen Inc. (IR); Holly Springs (NC); On-site; USD 108,000 - 146,000; Full time

Job summary

Amgen NC is seeking a Specialist Manufacturing – Process Owner to lead technical stewardship across Upstream, Downstream, or Services. You will own processes, provide floor support, and drive readiness and continuous improvement with manufacturing operations and quality teams.

The role requires advanced degrees and significant biotechnology operations experience, with collaboration across Process Development, Supply Chain, and Engineering to ensure compliant, efficient manufacturing execution.

Qualifications

• Doctorate with 2+ years biotechnology operations experience.
• Master’s degree in Engineering, Biology, Chemistry, Biochemistry, or related field with 4+ years experience.
• Bachelor’s degree with 6+ years biotechnology operations experience.
• Associate’s degree with 10+ years biotechnology operations experience.
• High school diploma / GED with 12+ years biotechnology operations experience.

Responsibilities

• Serve as Process Owner for assigned manufacturing processes, equipment, and unit operations.
• Provide floor support, troubleshooting, and hypercare during routine operations and startup.
• Support readiness activities including water runs, dry runs, and EBR testing.
• Generate and maintain GMP documentation, SOPs, and manufacturing procedures.
• Assist with risk assessments, RCA investigations, CAPA applicability and effectiveness.

Skills

Technical writing

Communication

Problem-solving

Organizational skills

Biotech ops experience

Education

Doctorate degree + 2 years biotech ops

Master's degree in Engineering/Biology/C Chemistry/ Biochemistry

Bachelor's degree in related field

Associate's degree

High school diploma / GED

Tools

MES

Electronic Batch Records (EBR)

Bill of Materials knowledge

Job description

Career Category Manufacturing Job Description HOW MIGHT YOU DEFY IMAGINATION? You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience, and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role. Be part of Amgen's newest and most advanced drug substance manufacturing plant. When completed, the Amgen FleX Batch facility will combine the latest in disposable technologies with traditional stainless‑steel equipment to allow for maximum flexibility in operations. The FleX Batch facility will not only feature the best in‑class drug substance manufacturing technologies with embedded industry 4.0 capabilities, but it will also integrate sustainability innovations to reduce carbon and waste, as part of Amgen's plan to be a carbon‑neutral company by 2027.

Specialist Manufacturing – Process Owner - Upstream / Downstream / Services (Multiple Positions)

Live What You Will Do

In this vital role, you will serve as a Process Owner within the Manufacturing Support organization at Amgen North Carolina (ANC). The Process Owner serves as a technical process steward and key interface between Manufacturing Operations and support organizations. This role is responsible for supporting manufacturing execution through technical process ownership, floor support, operational readiness activities, process governance, manufacturing change implementation support, and continuous improvement initiatives. This position may support one of the following manufacturing areas depending on business needs and organizational assignment: Upstream Manufacturing, Downstream Manufacturing, or Manufacturing Services (Raw Material Dispensing and Solution Preparation). Serve as the technical process owner for assigned manufacturing processes, equipment, and unit operations. Provide manufacturing floor support, troubleshooting assistance, and hypercare during routine manufacturing operations, process changes, startup activities, and first‑time executions. Support operational readiness activities including water runs, dry runs, equipment readiness verification, and Electronic Batch Record (EBR) testing support. Partner with Manufacturing Operations to support reliable, compliant, and efficient manufacturing execution. Monitor process performance and identify opportunities for process optimization, operational improvement, and risk reduction. Support manufacturing‑related change controls associated with process, equipment, procedural, and operational improvements. Author, revise, review, and maintain manufacturing SOPs, forms, and other GMP documentation. Ensure manufacturing processes are effectively translated into SOPs, manufacturing workflows, training materials, and associated digital manufacturing processes. Provide technical input to manufacturing risk assessments and support identification and mitigation of process, equipment, procedural, and operational risks. Participate in root cause analysis (RCA) activities and provide technical process expertise to support manufacturing investigations, major deviations, and quality events. Support CAPA applicability assessments, CAPA implementation activities, and CAPA effectiveness checks. Partner with Process Development to support process overviews, knowledge transfer activities, and facility fit assessments. Partner with Supply Chain, Manufacturing, and Engineering to support material readiness and Bill of Material (BOM) alignment, including single‑use assemblies and consumables. Support MES and EBR activities by providing process expertise and manufacturing representation. Participate in inspection readiness activities and support audits as required. Appropriately escal…

Win What We Expect of You

Basic Qualifications

• Doctorate degree and 2 years of biotechnology operations experience
• Master's degree in Engineering, Biology, Chemistry, Biochemistry, or related field and 4 years of biotechnology operations experience
• Bachelor's degree and 6 years of biotechnology operations experience
• Associate's degree and 10 years of biotechnology operations experience
• High school diploma / GED and 12 years of biotechnology operations experience

Preferred Qualifications

• Technical expertise in Upstream Manufacturing, Downstream Manufacturing, or Manufacturing Services (Raw Material Dispensing and Solution Preparation).
• Strong technical knowledge of drug substance manufacturing processes, equipment, and unit operations.
• Experience supporting GMP manufacturing operations in a biotechnology or pharmaceutical environment.
• Experience supporting manufacturing floor operations, troubleshooting, and hypercare activities.
• Experience supporting operational readiness activities including water runs, dry runs, equipment testing, and startup support.
• Experience authoring and maintaining GMP documentation including SOPs and manufacturing procedures.
• Experience supporting manufacturing change controls and implementation activities.
• Experience participating in risk assessments, root cause analyses, investigations, and CAPA implementation activities.
• Experience supporting CAPA applicability assessments and effectiveness checks.
• Experience supporting Manufacturing Execution Systems (MES) and Electronic Batch Records (EBRs) within a GMP manufacturing environment.
• Knowledge of single‑use technologies and Bill of Material (BOM) structures.
• Strong technical writing, communication, problem‑solving, and organizational skills.

Thrive As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being through comprehensive benefits, career development opportunities, and a collaborative culture.

Salary Range 107,545.40USD -145,502.60 USD

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

For more information, visit www.amgen.com and follow us on www.twitter.com/amgen