Specialist, Logistics-IMDL

Coyote Logistics; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Coyote Logistics is hiring a Specialist, Logistics-IMDL in Memphis. In this role, you will manage intermodal freight operations, focusing on customer needs and operational efficiency. Ideal candidates will demonstrate strong multi-tasking and communication skills and will be supported by a comprehensive benefits package.

Benefits

Comprehensive medical, dental, vision, and life insurance

Retirement 401(k) with employer match

HSA & FSA options

Employee Assistance Program and mental health resources

Peloton membership and LinkedIn Learning access

Paid time off, parental and disability leave

3 community service days annually

Responsibilities

• Execute daily operations for assigned intermodal accounts.
• Track customer shipments and monitor load board activities.
• Provide exceptional customer support and resolve issues.
• Develop strong relationships with customers and partners.

Skills

Multi-tasking

Organizational skills

Communication skills

Attention to detail

Job description

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Coyote Logistics, now part of RXO, is a leading provider of asset-light transportation solutions, offering tech-enabled truck brokerage services, managed transportation, freight forwarding, and last mile delivery across North America.

The IMDL Specialist is responsible for executing daily activities of intermodal freight, focusing on customer and carrier needs, account growth, and operational efficiency. Responsibilities include load management, tracking container dwell, maintaining service quality, and maximizing profitability.

Daily Tasks & Responsibilities:

• Execute daily operations for assigned intermodal accounts, understanding their growth strategies and contractual agreements.
• Track customer shipments, monitor load board activities, and ensure proper servicing of loads.
• Provide exceptional customer support by responding to inquiries, updating load statuses, and resolving issues promptly.
• Communicate effectively with internal teams and external partners.
• Develop strong relationships with customers, drayage, and rail partners.
• Collaborate across departments to ensure smooth logistics operations.
• Identify and resolve freight movement issues, managing incidents and accessorials to maximize profit.
• Support team efforts and assist colleagues as needed.

Required Skills & Characteristics:

• Strong multi-tasking and organizational skills
• Ability to prioritize and work efficiently
• Excellent communication skills
• Attention to detail

Coyote will not consider candidates from Illinois, Colorado, Washington, Nevada, New York, Connecticut, Maryland, Rhode Island, or California for this opening. Candidates from these states must apply in-state due to Pay Transparency laws.

Benefits:

• Comprehensive medical, dental, vision, and life insurance
• Retirement 401(k) with employer match
• HSA & FSA options
• Employee Assistance Program and mental health resources
• Peloton membership, LinkedIn Learning access
• Paid time off, parental and disability leave
• 3 community service days annually

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Truck Transportation

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