Specialist, Lockbox 17.50/hr + 10% Shift Differential Omaha, NE

First National Bank; Omaha (NE); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Time Off Programs

Health Savings Account (HSA)/Dependent

Employee Banking

Growth Opportunities

Tuition Assistance

Short-Term/Long-Term Disability

Job summary

First National Bank in Omaha is seeking a Retail Lockbox Associate to prepare and process customer deposits, operate Opex equipment, and support improvements across the lockbox function.

The role requires meticulous attention to detail, strong attendance, and the ability to stand or sit as needed for equipment and mail processing, with a Saturday–Wednesday shift onsite in Omaha.

Qualifications

• High school diploma or equivalent.
• Regular and predictable attendance is an essential function of the job.
• Excellent time management skills.
• Unrestricted work authorization and not require future sponsorship.

Responsibilities

• Prepare and process customer deposits to meet quality and quantity standards.
• Operate Opex equipment for capturing customer transactions, standing or sitting for an 8-hour shift.
• Follow procedures and maintain attention to detail with accuracy.
• Support development and enhancement of established lockbox processes.
• Assist in implementing new business and products within the lockbox department.
• Complete BSA/AML training and comply with policies, laws and regulations.

Education

High school diploma or equivalent

Job description

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary of the Job:

Prepare and process customer/Bank deposits to meet or exceed established goals and deadlines. Utilizing Opex equipment. Participate in ongoing meetings to assist in further development of efficiencies and saves for the overall team. Learning and being knowledgeable across all functions in Retail Lockbox. Position can float from day to day depending on volume and staffing.

About This Role:

Scheduled workdays are:

Saturday-Wednesday 12:00am to 8:30am
Off on Thursday & Friday

Prepare and process customer/Bank deposits to meet or exceed established quality and quantity standards.

• Ability to run Opex Equipment for capturing customer transactions. This includes for sitting or standing for an 8hrs shift depending on workload.
• Focus on attention to detail and accuracy.
• Ability multi-task as needed.
• Ability understand and follow standard procedures, oral or written instruction.

Support the development and enhancement of established processes within the Lockbox department.

Support the generation and implementation of new business and products within the Lockbox department.

Actively participate in all training to existing or new procedures within retail lockbox department.

Understand and comply with the Bank’s BSA/AML Program; adhere to all bank policy, laws, and regulations applicable to role.

• Complying with the Bank’s Customer Identification Program and Customer Due Diligence Policy.
• Identifying, monitoring, and reporting suspicious activity.
• Completing BSA/AML and other assigned training in a timely manner as directed by management.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in the FNO Compliance Accountability Program.

Demonstrate professional behavior and promote positive working relationships.

• Practice the FNNI Operating Philosophy and FN Operations’ values, support goals and strategic plan.
• Employ and promote a strong work ethic, encouragement, and positive feedback to team members.
• Maintain constructive working relationships, engage in open communication, and demonstrate commitment, dependability, and respect for team members.
• Demonstrate regular and predictable attendance, punctuality, and adherence to agree upon schedule.
• Project a professional image in dress, manner, communication, and focus.
• Be accountable for continuous best efforts to complete the job assigned.

In line with the role Attributes for this position which is Acquiring on the following: Accountability, Adaptability, Collaboration, Customer Focus, Initiative, Learning Orientation and Problems Solving.

Special Note:

The role requires operating the Opex 150 or the Opex Eagle. When operating these, the role would require someone to stand for 8 hours a day (though there are breaks); and sometimes you would have to operate the equipment 5 days a week. The other equipment an operator would operate is the Opex Falcon; though, this would require sitting down for 8 hours opening mail. Again, this might be 5 days a week depending on staffing each day.

https://www.youtube.com/watch?v=cXvdpOmAkrs

https://www.youtube.com/watch?v=8e7QhP-vods

The Ideal Candidate for This Role:

Required:

High school diploma or equivalent

Regular and predictable attendance is a required essential function of the job.

Excellent time management skills

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

Compensation range (base pay): $35,715.00-$53,572.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you’ll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at [e-mail]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20261555

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

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Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.