Specialist Inside Commercial Sales

Floor & Decor; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision Insurance

Job summary

Floor & Decor is seeking a Pro Services Coordinator to support the stores with large commercial sales and navigate the process from order to delivery.

You will be the conduit between stores, purchasing, logistics and finance, handling SOP-based large order processing, deposits, bids and fielding questions via tickets, emails, and calls. This role requires 1-2 years of relevant experience, strong communication and detail orientation, and a commitment to fast-paced retail operations.

Qualifications

• 1-2 years of relevant experience or equivalent education/experience
• Experience in a retail environment is a plus
• Excellent verbal and written communication
• Strong analytical skills and problem solving
• Must be detail-oriented and highly organized
• Proficient with Microsoft Office, especially Excel
• Ability to multi-task, meet deadlines in a fast-paced setting

Responsibilities

• Receive and process requests for large sales purchases from the stores
• Validate all needed items and present to SSC for decision or action
• Communicate with store to obtain additional information as needed
• Follow-up with SSC and stores on key dates to complete sales
• Work with purchasing and inventory to procure products or PO needs
• Stay current on merchandise training and product lines
• Coordinate special delivery requests with SSC logistics
• Assist SSC Pro Services team with additional projects

Skills

Communication

Analytical thinking

Detail oriented

Organizational skills

Customer service

Multi-tasking

Fast-paced environment

Tools

Microsoft Excel

Job description

Your Work Matters

This position is responsible for supporting the Pro Services teams within the stores with large commercial sales purchases. The person in this role will serve as a conduit between the stores, purchasing, logistics and finance teams. In addition, he/she will manage the large order process utilizing Standard Operating Procedures (SOP), assist stores with large order contracts, deposits, bids and field questions via alloy tickets, emails and phone. They will present large order deals to the Store Support Center teams packaged for decisions and actions to be made quickly.

Your Work Matters

This position is responsible for supporting the Pro Services teams within the stores with large commercial sales purchases. The person in this role will serve as a conduit between the stores, purchasing, logistics and finance teams. In addition, he/she will manage the large order process utilizing Standard Operating Procedures (SOP), assist stores with large order contracts, deposits, bids and field questions via alloy tickets, emails and phone. They will present large order deals to the Store Support Center teams packaged for decisions and actions to be made quickly.

Your Day will Consist of

• Receive and process requests for large sales purchases from the stores
• Validate all needed items, answer any questions and present to the Store Support Center (SSC) teams for a decision and/or further action(s)
• Communicate with store to obtain additional information if needed prior to a final decision being made
• Follow-up with the SSC and stores key dates to complete the sales and satisfy the customer.
• Work with the purchasing and inventory teams to procure product currently available or if a special purchase order (PO) is needed
• Stay current on merchandise training, new products and product lines
• Partner with the SSC logistics team to coordinate special delivery requests
• Assist the SSC Pro Services team with additional projects as needed

You’ll be Successful With

• 1-2 years of relevant experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
• Experience working in a retail environment a plus
• Excellent communication skills (verbal and written)
• Strong analytical skills and problem-solving
• Must be detail-oriented and highly organized
• Strong computer skills including Microsoft Office Suite (intermediate level Excel)
• Excellent interpersonal and customer service skills Ability to multi-task, meet deadlines, and work in a fast-paced environment

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. #Corporate