Specialist - Information Technology

Region-3-Education-Service-Center; Victoria (TX); On-site; USD 64,000 - 77,000; Full time

Job summary

ESC Region 3 Education Service Center in Victoria, Texas seeks a Specialist - Information Technology to deliver advanced technical support, field engineering, and systems maintenance across regional school districts. This role requires frequent travel to deploy and troubleshoot computer systems and localized network infrastructures, while also providing internal ESC support.

The position begins immediately with a salary of $63,761 to $76,810 per year; candidates must have a relevant degree and

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent blend of education and hands-on experience).
• 3–5 years of progressive experience in IT technical support, field services, or network administration.
• Certifications such as CompTIA Network+/Security+, CCNA, Palo Alto PCNSA, Aruba ACMA, or Microsoft/Google are preferred.
• Frequent travel within the Region 3 area required; valid driver’s license and acceptable driving record for ESC fleet vehicles.

Responsibilities

• Provide Tier 2/3 troubleshooting, diagnostics, and resolution for complex hardware, software, and networks at regional school districts.
• Support internal ESC operations and help desk activities as needed.
• Configure, deploy, and maintain campus network switches and VLANs; manage DHCP/DNS and WAN links.
• Install and monitor school-wide wireless networks (Aruba/Ubiquiti/Meraki) for high-density classroom devices.
• Document configurations, diagrams, and SOPs; ensure compliance with laws and ESC policies.

Skills

Advanced troubleshooting

Network administration

Wireless networking

DNS/DHCP

Documentation

Cross-team collaboration

Education

Bachelor’s degree in Information Technology or related field

Tools

Aruba wireless

Ubiquiti

Meraki

Job description

Specialist - Information Technology

ESC Region 3 Operations & Support Services - Victoria, Texas Open in Google Maps

Job Details

Job ID: 5897085

Application Deadline: Sep 27, 2026 11:59 PM (Central Standard Time)

Posted: Aug 21, 2026 5:00 AM (UTC)

Starting Date: Immediately

Job Description

The Specialist - Information Technology delivers advanced technical support, field engineering, and systems maintenance, focusing primarily on school districts within the Region 3 service area. This position requires frequent travel utilizing fleet vehicles to local school campuses to deploy, troubleshoot, and optimize computer systems and localized network infrastructures. Additionally, the Specialist provides secondary technical support for the internal operations of the Education Service Center.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent blend of education and hands-on experience).
• 3–5 years of progressive experience in IT technical support, field services, or network administration.
• Relevant certifications preferred: CompTIA Network+/Security+, CCNA, Palo Alto PCNSA, Aruba ACMA, or Microsoft/Google certifications.
• Frequent travel within the Region 3 area is required. Must possess a valid driver’s license and an acceptable driving record to operate Education Service Center fleet vehicles.

KNOWLEDGE, SKILLS, AND ABILITIES

• Advanced troubleshooting of computer systems (Windows, Google and Mac platforms), mobile devices, and peripherals in a school environment.
• Practical proficiency with network switches, port configurations, VLAN routing, and basic DHCP/DNS administration.
• Experience deploying, configuring, and optimizing wireless access points (Aruba, Ubiquiti, or Meraki) across school campus environments.
• Basic administrative familiarity with firewall configurations, secure remote access, and Zero Trust frameworks.
• Strong troubleshooting and root-cause analysis abilities with attention to detail.
• Skilled in documenting configurations, diagrams, and standard operating procedures.
• Ability to collaborate effectively across IT and school district admin teams.

ESSENTIAL FUNCTIONS

• Primary Focus – On-Site School Support: Travel to regional school districts to provide Tier 2/3 hands-on troubleshooting, diagnostics, and resolution for complex hardware, software, and localized network issues.
• Secondary Focus – Internal ESC Support: Assist with the technical maintenance, help desk escalation, and infrastructure support of the internal Education Service Center operations as needed.
• Configure, deploy, and maintain campus network switches, manage localized VLAN traffic, and resolve device-level connectivity issues.
• Install, configure, and monitor school-wide wireless networks to ensure seamless, high-density connectivity for classroom devices.
• Assist with the setup of WAN links, localized server hardware, and peripheral systems like VoIP or classroom smart tech.
• Document network configurations, diagrams, and standard operating procedures.
• Comply with federal and state laws, State Board of Education Rules, and ESC board policy and procedures.

All positions at ESC 3 are defined as security-sensitive. Security-sensitive positions are those which require employees to be entrusted with the certain types of data, whether electronic or in paper form. Those data elements, as defined by the ESC 3 Data Classification and Handling Policy may include, but not limited to:

• Sensitive Personal Information (SPI)
• Personally, Identifiable Information (PII)
• Protected Health Information (PHI)
• Family Educational Records (FERPA Data)
• Federal Tax Information (FTI)
• HIPAA (Health Insurance Portability Accountability Act)

It is the employees on-going responsibility to safeguard this type of data and to report any instance of lost or stolen data.

Position Type: Full-Time

Salary: $63,761 to $76,810 Per Year

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Jeff Harris , Director of Technology
• Operations
• Phone: [phone]
• Email: [e-mail]

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