Specialist III – Quality Assurance, Systems

Catalent Pharma Solutions; Madison (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Eight holidays

Tuition reimbursement

Benefits on day one

Job summary

Catalent Pharma Solutions is seeking a Specialist III – Quality Assurance, Systems at its Madison, WI site to manage investigations, CAPAs, and quality systems.

In this role you will oversee deviations, support investigations, maintain controlled documents, and collaborate with internal stakeholders to ensure compliance and operational excellence.

Qualifications

• Doctorate, Master’s, Bachelor’s, or Associate’s in a STEM discipline with required years of related experience.
• Experience in quality systems and CAPA management across investigations.
• Ability to manage deviations, lab investigations, and client communications.
• Proven track record in maintaining controlled documents and quality metrics.

Responsibilities

• Perform quality review and approval on deviations, investigations, and complaints.
• Oversee CAPAs opened in response to deviations.
• Address client comments on investigations and participate in status calls.
• Provide technical support and training for personnel and maintain documentation.

Skills

Quality assurance

CAPA management

Deviations handling

Laboratory investigations

Client communication

Education

Doctorate in STEM

Master’s in STEM

Bachelor’s in STEM

Associate’s in STEM

Tools

Document control systems

CAPA software

Job description

Specialist III – Quality Assurance, Systems

Position Summary:

• Work Schedule: M-F 8am-5pm
• 100% on-site

Catalent’s Madison, Wisconsin site is a state‑of‑the‑art biologics development and manufacturing facility supporting customers from research through early‑ and mid‑stage clinical production. Located at 726 Heartland Trail in Madison, the approximately 102,700‑square‑foot GMP facility specializes in mammalian cell line engineering, drug substance biomanufacturing, and biopharmaceutical development, utilizing flexible single‑use systems to enable rapid scale‑up and customization. The site is home to Catalent’s proprietary GPEx® and GPEx® Lightning technologies, which are used to generate high‑yielding mammalian cell lines for biologic therapies, and supports production scales ranging from 50 to 4,000 liters for clinical manufacturing. Following a $45 million expansion announced in 2025, the Madison site has significantly increased capacity, added new equipment, and created approximately 200 highly skilled biohealth jobs, further strengthening its role within Catalent’s global biologics network and Wisconsin’s growing life sciences ecosystem.

We have an opportunity for a Specialist III – Quality Assurance, Systems to join our team. This role is accountable for the Investigation and CAPA Management Systems. You will manage complex and high-level deviations, support Out-of-Specification investigations, and collaborate with internal stakeholders to ensure effective execution of these systems. The position also focuses on maintaining and improving Quality Systems, reporting metrics, and implementing process enhancements to support compliance and operational excellence.

The Role:

• Perform quality review and approval on deviations, laboratory investigations, and complaints
• Oversee Corrective and Preventive Actions (CAPAs) opened in response to deviations
• Address client comments on investigations
• Participate in client calls to discuss investigation status
• Engage in customer contact as required
• Provide technical assistance and training for personnel
• File and maintain controlled documents
• All other duties as assigned.
  

The Candidate:

• Doctorate Degree in a STEM discipline with a minimum of 6 years of related experience
• OR Master’s Degree in a STEM discipline with a minimum of 8 years of related experience
• OR Bachelor’s Degree in a STEM discipline with a minimum of 10 years of related experience
• OR Associate’s Degree in a STEM discipline with a minimum of 14 years of related experience

Why you should join Catalent:

• Defined career path with annual performance reviews and feedback process
• Diverse and inclusive culture
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
• Competitive paid time off plus 8 paid holidays
• Community engagement and green initiativesMedical, dental, and vision benefits effective day one of employment
• Tuition reimbursement

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life‑saving and life‑enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [e-mail].

Note: This email address is used for accommodation requests only and will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Volunteer Work Disclosure:

Applicants for employment in Massachusetts may include in their employment history any verified work performed on a volunteer basis.

Massachusetts Lie Detector Test Notice:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law may be subject to criminal penalties and civil liability. Consistent with Massachusetts law, Catalent does not require or administer lie detector tests as a condition of employment or continued employment.