Specialist III - Product Management

WEB-TPA, Inc.; United States; On-site; USD 71,000 - 116,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Global travel health insurance

Disability insurance

Retirement plan

Paid time off

Volunteer time off

Holidays

Wellness program

Job summary

WEB-TPA, Inc. is seeking a Specialist III to support the product management portfolio as the SME and primary analyst for product workflows.

You will serve as a technical analyst for the Product Management team, coordinating with diverse stakeholders to drive product performance and lifecycle success. The role emphasizes collaboration across legal, actuarial, compliance, service care, pharmacy, and other teams, delivering analysis and cross-functional memos to inform strategic decisions.

Qualifications

• 3+ years of product design/management experience.
• Bachelor’s degree or related equivalent work experience.
• Strong quantitative and qualitative analysis skills.
• Ability to relate market trends to enterprise strategies.

Responsibilities

• Support SLAs with internal business partners seeking product insight/direction.
• Deliver routine analyses to understand product performance and competitiveness; propose solutions.
• Assist with transition of products from development to management and post-launch support.
• Analyze enrollment and pricing trends to support product lifecycle management.
• Report competitor trends and coordinate cross-functional actions.
• Provide market/segment needs communication and oversight.
• Assist initiatives for retention, enrollment, network and forecasting.

Skills

Quantitative analysis

Communication skills

Business acumen

Stakeholder management

Education

Bachelor's degree or equivalent

Job description

All of our team members and contributors are expected to deliver results with accountability while collaborating seamlessly across boundaries. They embrace change with resilience, staying curious and learning continuously in a rapidly evolving landscape. Grounded in business understanding and comfortable with AI and digital tools, they solve problems with critical thinking and creativity. Above all, they are driven to serve ensuring their work creates meaningful impact for members and the community we support.

Job Summary

The Specialist III supports the management of the product portfolio as the SME / point of contact for work flows. Acts as the technical analyst for the Product Management team

What You Will Be Doing

Product Management

• Execute/support SLAs with internal business partners seeking product insight / direction.
• Delivers routine analysis to facilitate understanding of product performance, provide input to the competitiveness process, which includes proposing issue solutions, recommendations and the creation of cross – functional decision memos that require sign off from Product, Legal, Actuarial, Compliance, Service Care, Pharmacy and others at times.
• Responsible for supporting the transition of products from development to management and helps with issue resolution for all products post implementation launch
• Support Product Management analysis, enrollment and pricing trends to support, lead and manage product performance and life cycle management.
• Accountable for competitor trend reporting, analysis and cross functional coordination for timely effective market response decisions.
• Provide support, oversight and communication of market and segment needs
• Perform, support and collaborate with stakeholders on initiatives that support retention, enrollment, network and forecasting.

Cross-Functional Coordination

• Develops and maintains strong business relationships, and is skilled in leading, facilitating productive team meetings.
• Skilled in identifying stakeholders, and is effective in driving collaboration and clarity around key objectives and producing appropriate communication documents
• Develop, support and implement effective product management policies and procedures
• Work with cross-functional team to ensure technical, operational and sales dependencies are achieved within sales, financial and operational goals.
• Perform, support and collaborate with stakeholders on initiatives that support retention, enrollment, network and forecasting
• Lead/support communication/training plans in coordination with segment corporate strategy.
• Support vendor management as appropriate
• Support sales and other internal training on new products / products in the market as appropriate

What We Require

• 3+ years related work experience in Product design/management
• Related Bachelor’s degree or additional related equivalent work experience
• Strong quantitative and qualitative analysis skills
• Broad thinker with the ability to relate business trends to enterprise strategies and opportunities
• Excellent oral and written communication skills and the ability to act in a consultative role with multi levels and areas of business
• Ability to analyze and understand market place dynamics and relevancy and implications to business strategy
• Understanding of Health Care industry, including Federal & State laws related to health products

General Physical Demands

• Exerting up to 10 pounds of force occasionally to move objects.
• Jobs are sedentary if traversing activities are required only occasionally.

What We Offer

As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

• Medical, dental, vision, life and global travel health insurance;
• Income protection benefits: life insurance, short- and long-term disability programs;
• Leave programs to support personal circumstances;
• Retirement Savings Plan including employer match;
• Paid time off, volunteer time off, 10 holidays and 2 well-being days;
• Additional voluntary benefits available; and a comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Typical Annualized Offer/Hiring Range: $71,200 - $89,000

Annualized Salary Range:$71,200 - $115,700

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

For leadership roles, we seek individuals who think critically, embrace a future-focused mindset, and bring intentional perspective to their work whether managing people, leading projects, or guiding teams. Our ideal candidates operate across matrix environments, applying systems thinking and evidence-based decision-making to drive sustainable results with economic discipline. We value those who lead change with courage and conviction, building trust across teams, and orchestrating both human and AI capabilities to amplify impact. Across all roles - managing direct reports, leading projects, or advancing individual expertise - they cultivate resources, strengthen capabilities, and create conditions for people and work to thrive. Above all, they are committed to building durable value decisions and actions today that compound organizational strength tomorrow.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.