Consultant - Network Business Ops & Program Management

Florida Blue Group; Florida; On-site; USD 92,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision, life and GLob

Disability programs

Retirement Savings Plan

Paid time off and holidays

Equal Employment Opportunity employer

Job summary

Florida Blue is seeking a seasoned consultant to apply subject‑matter expertise across high‑risk, complex initiatives. You will support senior management, lead critical projects from concept through readiness to implementation, and influence cross‑functional teams to align with strategic objectives.

In this role you will manage relationships with internal and external partners, develop communications, and mentor a small staff.

Qualifications

• 5+ years related work experience in Healthcare, Network Management.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Understand strategic direction of business unit and organization.
• Provide consultative support to management within strategic objectives.
• Lead complex initiatives from concept to operational readiness and implementation.
• Design and develop tools, systems, or processes impacting business decisions.
• Advise on options, risks, costs, and impacts on processes, systems, and people.
• Learn current processes quickly to design optimal future state.
• Manage relationships across technology and business stakeholders, from peers to executives.
• Communicate effectively; create documentation and present to all levels.
• Analyze data to identify high-value initiatives; oversee reporting and evaluation.
• Mentor others and potentially lead a small team.

Skills

Consulting

Strategic thinking

Stakeholder management

Data analysis

Mentoring/leadership

Communication

Education

Bachelor’s degree or equivalent

Master’s degree (preferred)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Teams

SharePoint

Job description

Job Description

Consultants are seasoned, subject matter experts who apply specialized knowledge, typically as an individual contributor, in matters that require special interpretation or expertise. Incumbents use their discipline‑specific and/or institutional knowledge to perform department activities. They participate in and/or lead critical, high‑risk, complex initiatives, programs, and projects, have frequent contact with internal and external business partners, facilitate/ influence strategic thinking and direction and influence peers and leaders across the organization to act on issues that have organization‑wide impact. Incumbents may directly manage a small number of employees (two or less); the primary function of the role is consulting.

What You Will Be Doing

• Understands strategic direction of business unit and the organization
• Provides consultative support to organization management within context of overall strategic objectives and broad policy; typically supports senior management.
• Provide expertise on and/or lead critical or complex initiatives and projects from concept through analysis and design to operational business readiness and implementation
• Lead the design and development and/or integration of complex tools, systems, processes, programs, network expansions, etc. that directly impact business decisions and objectives.
• Advise management on options, opportunities, risks, solutions, cost versus benefits and impacts on business processes, systems, employees, etc. Influence and gain acceptance of ideas and suggestions.
• Rapidly learn current processes and constraints to develop vision and design of optimal business processes
• Manage relationships and work successfully across technology and business stakeholders, including peer level through executive level
• Has frequent contact with internal and external business partners to obtain and share information for influencing decisions, selling concepts, and/or providing advice and counsel that impacts business objectives including provider program initiatives/network compliance efforts and network strategies.
• Acts as communications lead for department. Expertise in document creation and communications at all levels. Communication includes messaging and presentations to all levels throughout the organization including playbook management for network programs. Acts as spokesperson for leadership, as appropriate.
• Expert analytical abilities and the ability to use data to “hone in” on and determine the highest value efforts to pursue.
• May oversee reporting, monitoring, and evaluation activities.
• May lead, coach, and develop a small staff.
• Serve as Subject Matter Expert and mentor others.

What We Require

• 5+ years related work experience in Healthcare, Network Management
• Related Bachelor’s degree or additional related equivalent work experience

What We Prefer

• Proficiency with Microsoft suite of tools (Excel, Word, PowerPoint)
• Master’s degree
• Proficiency with Teams and / or SharePoint PMP
• Residential preference in FL and Southeast Region

General Physical Demands

• Exerting up to 10 pounds of force occasionally to move objects.
• Jobs are sedentary if traversing activities are required only occasionally.
• Must be able to travel occasionally to multiple locations for work (i.e. travel to attend meetings, events, conferences).

What We Offer

As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays and 2 well‑being days
• Additional voluntary benefits available; and a comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part‑time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Typical Annualized Offer/Hiring Range: $92,100 - $115,100

Annualized Salary Range:$92,100 - $149,600

Final pay will be determined with consideration of market competitiveness, internal equity, and the job‑related knowledge, skills, training, and experience you bring.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.