Specialist III, Events (Jordan Student Center) (Part Time)

Salt Lake Community College; West Jordan (UT); On-site; USD 17,000 - 25,000; Part time

Job summary

Salt Lake Community College is seeking a part-time events facilitator to help open, set up, operate, and wrap up conferences and events at the Jordan Student Center. You will assist with AV setups, client coordination, and safety compliance in a dynamic multi-event environment.

The role emphasizes strong customer service, clear communication, and the ability to lift 50 lbs as needed, with shifts that cover daily operations and occasional vacations or illnesses.

Qualifications

• Strong customer service orientation and communication skills.
• Knowledge of general office procedures.
• Knowledge of internet use (including setup of internet access).

Responsibilities

• Open the Student Center building and event spaces for daily operations; secure the building when not in use.
• Set up audio/visual equipment and other amenities as outlined in the daily schedule.
• Troubleshoot and resolve client equipment and setup issues.
• Provide direct customer service to on- and off-campus clients, staff, faculty, and students during events.
• Assist conference clients with setup, equipment, displays, and signage for events.
• Conduct regular maintenance checks of conference spaces and return unused equipment to storage.

Skills

Customer service

Communication

Event setup

A/V equipment

Education

High School diploma or equivalent

Job description

Applicants must be authorized to work in the United States.

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary

Facilitate the efficient consultation, organization, timely physical setup, hosting and post event wrap up of all events; while assisting in maintaining a safe environment at the Jordan Student Center.

Essential Duties & Responsibilities & Knowledge Skills

• Open the Student Center building and event spaces for daily operations. Secure the building by locking all internal and external doors when not in use.
• Check all spaces before clients arrive, ensuring setups meet prescribed expectations.
• Set up audio/visual equipment and other amenities as outlined in the daily schedule, ensuring all conferencing services are in place.
• Troubleshoot and resolve client equipment and setup compatibility issues.
• Provide effective resolution in the event of client or scheduling conflicts.
• Secure the building at night by locking all doors and ensuring all staff and clients have exited.
• Perform timely event setups, including furnishings, audio-visual equipment, computer equipment, and internet connectivity.
• Provide direct customer service through regular interaction with on- and off-campus clients, staff, faculty, and students in a multi-event environment.
• Anticipate client needs by identifying potential conflicts or last-minute setup or equipment requirements, and facilitate requests throughout events.
• Ensure client compliance with SLCC policies and procedures, as well as federal, state, and local laws and fire codes.
• Assist conference clients by providing information and organizational consulting on setup, equipment, displays, traffic flow, and signage for diverse types of events.
• Assist clients, staff, faculty, and students with information and directions.
• Conduct regular maintenance checks of all conference and other spaces to ensure proper upkeep and return unneeded equipment to appropriate storage.
• Cover full-day or other shifts as needed due to vacation requests or illness.
• Prioritize daily activities and communicate any necessary event changes or modifications to supervisors and/or co-workers; regularly check the weekly events schedule for updates and additions.
• Strong customer service orientation and communication skills.
• Knowledge of general office procedures.
• Knowledge of internet use (including setup of internet access).

Abilities

• Ability to handle sensitive client information with discretion while maintaining confidentiality.
• Ability to handle conflict resolution with calm and deliberation.
• Ability to set priorities and to organize tasks; ability to operate office and A/V equipment.
• Ability to lift and move 50 lbs consistently.
• Maintain professional, positive attitude and neat appearance.
• Ability to grow, adapt, take direction and work independently when necessary; interpersonal, problem solving, and decision making skills; reliable and punctual.
• Attention to details.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

Minimum Qualifications

• High School diploma or equivalent.
• One Year of part time employment in event setup, facilitation, customer service or equivalent.

SLCC Information

Salt Lake Community College is Utah’s largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.

This position is subject to a successful completion of a criminal background check.