Specialist II, Account Management (Client Account Manager)

LG Energy Solution Arizona; Queen Creek (AZ); On-site; USD 65,000 - 85,000; Full time

Job summary

LG Energy Solution Arizona is seeking a Specialist II, Account Management to drive daily sales operations, shipment coordination, and customer account support from Queen Creek, AZ. You will work with automotive OEMs, internal teams, and HQ to maintain accurate records and timely communication.

Responsibilities include processing orders in SAP, maintaining reports, and supporting on-site customer meetings and audits.

Qualifications

• Bachelor’s degree required in Marketing, Engineering, Business or related field.
• 3+ years of related experience in battery, automotive or manufacturing sectors.
• Experience coordinating with Operations and Engineering cross-functionally.

Responsibilities

• Coordinate and track shipment schedules and sales plans with internal teams and customers.
• Process and maintain sales orders in SAP and other ERP systems.
• Prepare sales reports, shipment trackers, and customer documentation.
• Monitor revenue, shipments, accounts receivable, and forecast accuracy; escalate issues.

Skills

Battery manufacturing fluency

Project management

Executive communication

Collaboration

Self-management

Education

Bachelor’s degree (Marketing/Engineering/Business)

Tools

SAP

Job description

Specialist II, Account Management (Client Account Manager)

Queen Creek, Arizona

We awaken the world with energy.

LG Energy Solution is the global leader in lithium-ion battery technology for electric vehicles and energy storage solutions. Located in Queen Creek, Arizona, LG Energy Solution Arizona, Inc. is LG Group's first cylindrical battery manufacturer in North America, leading the widespread distribution of electric vehicles with the most advanced battery technology in the world.

Join us as we inspire our talent with growth, challenge, action and collaboration to Empower Every Possibility!

Title: Specialist II, Account Management

Location: Queen Creek, AZ

Job Summary:

The Specialist II is responsible for hands‑on execution of daily sales operations, shipment coordination, sales order processing, and customer account support. This role works closely with internal teams, automotive OEM customers, and headquarters to maintain accurate sales records, monitor shipments and payments, prepare reports, and ensure timely communication to support day‑to‑day business operations.

Responsibility:

• Coordinate and track daily, weekly, and monthly shipment schedules and sales plans, following up with internal teams and customers on shipment status, changes, and delivery requirements.
• Process and maintain sales orders and related transactions in internal ERP systems, including SAP, ensuring accuracy and timely updates.
• Prepare and maintain sales reports, shipment trackers, and customer‑related documentation to support daily operations.
• Monitor sales revenue, shipment performance, accounts receivable, and sales forecast accuracy; update tracking files and elevate discrepancies or potential issues as needed.
• Follow up with customers and internal finance teams on outstanding invoices, payment status, and account reconciliation to support timely collections.
• Coordinate customer business meetings, audits, and facility tours, including scheduling, preparing presentation materials, gathering information, and supporting on‑site activities.
• Communicate regularly with key account managers, OEM customers, internal departments, and headquarters to share updates, obtain required information, and resolve routine operational issues.
• Assist with gathering and consolidating customer forecasts, shipment requirements, and sales data to support planning and reporting activities.
• Maintain organized records of sales activities, customer communications, and operational transactions.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree in Marketing, Engineering, Business or related field required
• 3+ years of related experience, preferably in battery, automotive or advanced manufacturing
• Demonstrated understanding of lithium‑ion manufacturing processes
• Experience working cross‑functionally with Operations and Engineering
• Ability to work across global time zones, as needed, to collaborate with South Korea HQ and other global sites

Skills:

• Technical fluency in battery cell manufacturing
• Structured project management
• Customer‑centric and executive communication
• Collaboration and teamwork
• Self‑management and accountability

Why should you work here?

1. Growth - You are a self‑driven individual who seeks and captures the opportunities for growth we offer by acquiring and solving tasks.

2. Challenge - You reach beyond expectations and strive for innovative methods beyond the traditional.

3. Action - You are driven, take initiative, can execute decisions with agility and fulfill tasks to completion.

4. Collaboration - You are enthusiastic about teamwork while respecting the different backgrounds and experience of colleagues.

EEO Statement

LG Energy Solution Arizona, Inc. is an Equal Employment Opportunity Employer.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in LG Energy Solution Arizona’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.