Specialist (I~Senior), IT Infrastructure

LG Energy Solution Michigan, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employer-paid health benefits

Paid time off

401(k) with company match

Voluntary benefits

Job summary

LG Energy Solution Michigan, Inc. seeks a Specialist, IT Infrastructure for on-site operations in Phoenix, AZ.

You will oversee MES/IT systems, handle incident response, and work with the PI team to drive standardized processes and improvements across manufacturing and logistics. The role requires collaboration with developers and partners, strong documentation, and the ability to translate user needs into concrete requirements.

Qualifications

• Bachelor's degree or higher (any major); entry-level candidates welcome.
• Basic understanding of manufacturing/logistics environment and IT systems.
• Ability to analyze problems logically and communicate effectively with cross-functional teams, developers, and partners.
• Competency in structuring requirements into clear, actionable specifications and documentation.

Responsibilities

• Operate and stabilize MES and incidents with on-site support.
• Analyze current and target production/logistics processes for improvements.
• Lead IT system rollout projects from HQ to production sites, managing scope and risk.
• Collaborate with HQ PI organization to drive standardized processes and IT systems; support testing and training.

Skills

Analytical thinking

Cross-functional communication

Documentation and requirements

Problem solving

Education

Bachelor's degree or higher

Tools

SQL

Java

C#

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Specialist (I~Senior), IT Infrastructure

Full Time Phoenix, AZ, Phoenix, AZ, US

Title: Specialist, IT Infrastructure

Report To: Manager, Process Innovation

Work Arrangement: On-site

Employment Type:Full-Time

Employment Classification:Exempt

Schedule: Monday - Friday 8am-5pm | Schedule may vary based on business needs.

This position may require rotating shifts, weekends, holidays, overtime, and extended hours based on business needs.

Benefits: LG Energy Solution offers a competitive total rewards package, including 100% employer-paid medical, dental, and vision coverage for eligible employees, paid time off, a 401(k) with company match, and additional voluntary benefits. Benefit eligibility and plan details are subject to the applicable benefit plans.

LG Energy Solution Michigan, Inc. is a global leader in advanced lithium-ion battery technology, delivering innovative battery solutions for electric vehicles (EVs) and Energy Storage Systems (ESS). With expanding operations across the United States, including our Phoenix, Arizona facility, we are committed to innovation, quality, safety, and sustainability while powering the future of clean energy. Join our team and help shape the next generation of advanced battery technology. www.lgenergymi.com

Summary :

The System QA Supervisor is responsible for overseeing overall quality operations within ESS Link manufacturing, including manufacturing quality, Incoming Quality Control (IQC), Outgoing Quality Control (OQC), inspection laboratory operations, and quality operations personnel management.

This position ensures that quality inspections and verification activities are performed in accordance with established standards and procedures, leads timely responses and escalation of quality concerns, and supports manufacturing quality stabilization and continuous improvement initiatives.

The System QA Supervisor is also responsible for developing and managing quality operations personnel, including System QA Technicians, IQC Inspectors, OQC Inspectors, and other assigned quality personnel, while establishing and maintaining an effective quality operating system within a startup manufacturing environment.

Responsibilities :

1. Manufacturing IT System Operations (MES) & Incident Response

• Operate and stabilize manufacturing production and logistics systems, including on‑site support.
• Investigate logs, data, and integration flows; trace root causes using DB queries when necessary.
• Collaborate with IT developers and partners to implement fixes and improvements.
• provide user support and handle incidents (including a help desk function); create and maintain operational guides, manuals, and documentation standards.

2. Production Process Innovation (PI)

• Analyze current and target (As-is / To-be) production and logistics processes to identify improvement opportunities.
• Gather pain points from on‑site users/operators and translate them into well‑defined requirements and specifications.
• Convert functional and business requirements into clear, structured documentation(e.g., process flows, screen/report specifications, data element definitions, exception handling, prioritization, acceptance criteria, etc.)
• Collaborate with the HQ PI organization to drive the adoption and improvement of standardized processes and IT systems.
• Support test planning/execution, user training, and post-launch stabilization / continuous improvement.

3. IT Investment Management - Standard System Build & Rollout Projects

• Lead and manage the implementation and rollout of standardized IT systems from HQ to production sites.
• Manage scope, schedule, risk, and qualify; validate deliverables
• Drive collaboration and communication among HQ, related teams, and vendor/partners
• Support post‑deployment stabilization, identify advancement opportunities, and contribute to improvement roadmaps.

Qualifications :

• Bachelor's degree or higher (any major). Entry-level candidates are welcome.
• Basic understanding of the manufacturing/logistics environment and IT systems.
• Ability to analyze problems logically and communicate effectively with cross‑functional teams, developers, and partners.
• Competency in structuring requirements into clear, actionable specifications and documentation.
• A track record of turning vague requests into verifiable requirements and acceptance criteria.

Experience :

• Experience in SQL development and database performance analysis within RDBMS environments.
• Knowledge of query tuning techniques, including indexing, execution plans, and join optimization.
• Hands‑on experience with Java, C#, or equivalent programming languages.
• Experience supporting or implementing MES, ERP, WMS, or other manufacturing and logistics systems.
• Experience in IT help desk operations and end‑user technical support.
• Experience with system interfaces, integration monitoring, and troubleshooting data synchronization issues.

Equal Opportunity Employer

LG Energy Solution is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local law.

LG Energy Solution provides reasonable accommodations to qualified applicants and employees with disabilities as required by applicable law.

Job Description Disclaimer

This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications. Responsibilities may change based on business needs.