Specialist Golf

Dick's Sporting Goods; Mansfield (OH); On-site; USD 21,352 - 32,373; Full time

Job summary

Dick's Sporting Goods in Mansfield, Ohio is looking for a Specialist – Golf to enhance the athlete experience through personalized service and product knowledge. You will engage with athletes, help them find the right equipment, and drive sales.

Key responsibilities include assisting with team training, maintaining presentation standards, and promoting customer loyalty programs. Ideal candidates will have a high school diploma and prior experience in retail or customer-facing roles.

Join us to create a welcoming environment for all athletes!

Qualifications

• 1-3 years of experience in retail or customer-facing roles is preferred.
• Strong product knowledge in golf equipment is essential.
• Ability to create a welcoming environment for athletes and teammates.

Responsibilities

• Deliver outstanding athlete experience by understanding shopping needs.
• Assist in onboarding and training of team members.
• Ensure effective product presentation and merchandising standards.
• Promote customer participation in loyalty programs and other initiatives.

Skills

Customer engagement

Sales knowledge

Product knowledge

Efficient process execution

Team training

Education

High School Diploma or Equivalent

Job description

Specialist – Golf

Share your passion and expertise to help athletes find the right equipment and elevate their performance in golf. As a Specialist – Golf, you will deliver personalized service, support service execution, and drive sales through strong product knowledge. Help create an elevated athlete experience rooted in expertise and connection.

Job Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world‑class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment. Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes. Serves as a go‑to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete‑first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

Qualifications

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail or customer‑facing experience preferred

Pay & Benefits

Targeted Pay Range: $15.50 - $23.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.