Specialist: Full-Time, Part-Time, and Part-Time Temporary

ENGINEERINGUK; Willow Grove (Montgomery County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Specialist to enhance customer experiences by delivering exceptional service and personalized solutions. In this role, you will engage with customers, understand their needs, and recommend products that enrich their lives. You will thrive in a collaborative environment that values curiosity and teamwork, contributing to a culture of inclusion and diversity. This position offers a competitive compensation package, including various benefits that support your well-being and professional growth. If you're passionate about technology and customer service, this opportunity is perfect for you.

Benefits

Stock Programs

Healthcare

Retirement Benefits

Educational Reimbursement

Bonuses

Employee Discounts

Qualifications

• Availability to work flexible hours, including nights and weekends.
• Ability to personalize solutions and communicate effectively.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting solutions.
• Support peers by sharing knowledge and assisting in customer service.

Skills

Customer Service

Communication Skills

Teamwork

Curiosity and Learning

Job description

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Specialist: Full-Time, Part-Time, and Part-Time Temporary

Employer Apple Location Willow Grove, Pennsylvania, United States Salary Competitive Closing date 2 Jun 2025

View more categories View less categories Sector Technology Role Specialist Contract Type Permanent Hours Full Time

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives.

Description

Deliver excellent service to Apple customers by understanding their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant purchasing options. Stay proactively updated on Apple's products, services, and sales processes. Support your peers by sharing knowledge and assisting in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including customer service and support in other store areas. Contribute to an inclusive environment by respecting differences and fostering curiosity and learning. Demonstrate Apple's values of inclusion and diversity daily.

Minimum Qualifications

• Availability to work a schedule based on business needs, including nights, weekends, and public holidays, and reliably attend work as scheduled, in line with local laws and accommodations.

Preferred Qualifications

• Knowledge of Apple products and services.
• Ability to personalize solutions and communicate effectively.
• Experience working in a fast-paced environment supporting multiple customers.
• Teamwork skills, demonstrating shared responsibility and accountability.
• Curiosity and openness to learning and helping others grow.
• Willingness to deepen understanding of Apple and third-party products.
• Trustworthiness with sensitive or confidential information.

Pay & Benefits

Apple offers a total compensation package with base pay within a range, dependent on skills, experience, and location. Opportunities include stock programs, discounts, healthcare, retirement benefits, educational reimbursement, bonuses, and relocation. Learn more about Apple Benefits.

Note: Benefits and compensation are subject to eligibility and plan terms.

Apple is an equal opportunity employer committed to inclusion and diversity, promoting equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.